What are the responsibilities and job description for the Assistant Banking Center Manager - Newark Downtown Office position at Park National Corporation?
RESPONSIBILITIES
- Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
- Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
- Execute retail banking initiatives and strategies through consultative relationship management
- Act as advocate of digital product adoption for customers and internal support for branch associates.
- Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
- Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
- Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
- Actively work with branch manager and leadership to promote the bank within the market area.
- Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
- Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5 FTEs and other duties associated with managing a staff
- Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5 FTEs and other duties associated with managing a staff
- Must be available for periodic community-based or networking events on evenings or weekends as needed
- Other duties as assigned
COMPETENCIES
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Ability to influence others
- Organizational Skills/Detail Oriented
- Able to Multi-Task or Juggle Priorities
- Leadership/Management Skills
- Ability to build collaborative relationships
- Ability to develop or mentor others
- Ability to work as part of a team
- Analytical Thinking
- Problem/Situation Analysis
- Ability to work Independently
PHYSICAL REQUIREMENTS
this position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School Diploma or Equivalent required
2 - 4 years of experience in banking field required
Associates or Bachelor's Degree in Business, or other business-related field of study
Minimum 1 year of supervisory experience preferred.
SCHEDULE
Expected working hours for this position are Monday through Friday 8:30am - 5:15pm and Saturday 8:00am - 12:15pm. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week. The average number of Saturdays per month is 2-3.
Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.
