What are the responsibilities and job description for the CCC Call Specialist I position at Park National?
Description
We are recruiting candidates for our hybrid opportunity with our Customer Care Center team!
Looking for candidates with availability to work shifts between 7 : 00am and 7 : 00pm Monday-Saturday
Candidates must live within driving distance of one of these two locations :
51 North 3rd Street, Newark OH or 105 West Vine Street, Mount Vernon OH
Candidates selected for this position will be required to work onsite 1 day a week (Newark or Mount Vernon)
5-week training period is 8 : 00a-5 : 00p schedule
First week : Day 1 will be onsite in Newark, Ohio (required)
Training Weeks 2-5 : Work onsite on Friday (Newark or Mount Vernon)
- Internet Service Requirements for Remote Workers :
- Reliable cable-based Internet with a minimum 100 Mbps download speed
- Capability of using a wired connection to Internet Service Provider's equipment
- A Mi-Fi or cellular hotspot is not accepted
RESPONSIBILITIES
COMPETENCIES
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School diploma or equivalent required
College coursework in business related field preferred
Some retail bank experience or general customer service preferred
PHYSICAL REQUIREMENTS
This position must be able to remain in a stationary position 75% of the time, constantly operate a computer, and is in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
SCHEDULE
This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require 37.5-40 hours per week.
Shifts range from 7a-7p Monday through Saturday
