Clinical Support Technician - Primary Care

Position Summary:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. Provide/support patient's care by performing tasks and duties consistent with professional standards, ICSI guidelines, and PNHS policies and procedures. In addition, may function in supply aid and/or sterilization capacity. Maintain a safe work area and ensure that it is adequately stocked, cleaned and organized. Implement cleaning and sterilizing procedures to support infection control and OSHA standards.

Required Qualifications:

• Education, Experience or Equivalent Combination:
  • High school diploma or GED
  • 2 years customer service experience and/or healthcare experience
  • Complete Medical Terminology and Pharmacology online courses within six months of hire
  
  

• Licensure/ Registration/ Certification:
  • Complete BLS course within 1 week of hire and maintained BLS certification in accordance with American Heart Association (AHA). No online only courses accepted
  
  

• Knowledge, Skills, and Abilities:
  • Demonstrated organizational skills
  • Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling
  • Demonstrated ability to follow detailed instruction work efficiently despite interruptions and maintain a courteous and cooperative manner
  • Demonstrated ability to function with multiple priorities and interruptions
  
  

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
  • Graduate of an accredited pharmacy technician program or currently registered as a pharmacy technician with one or more years pharmacy technician experience
  
  

• Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable
• Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling
• Demonstrated ability to function with multiple priorities and interruptions

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.