Guest Service Agent

Join our dynamic team at Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Northwest Conference Center as a Guest Service Agent and embark on an exciting journey where every day is different and full of rewarding interactions with guests from around the world. As an onsite team member, you will have the opportunity to create memorable experiences for our guests, showcase your problem-solving skills, and be the face of our company by providing exceptional customer service. Your role as a Guest Service Agent is vital to our success in maintaining top-notch hospitality standards and exceeding guest expectations.

The hourly pay for this position is $15. Apply now and be part of our fun and customer-centric culture where your professionalism and energy shine bright. You will have benefits such as Medical, Dental, Vision, 401(k), and Employee Discounts.

What's your day like?

Join our team at Hilton Garden Inn Milwaukee Northwest Conference Center as a Guest Service Agent and immerse yourself in a vibrant and dynamic environment where no two days are the same. From assisting guests with check-ins and check-outs to providing exceptional customer service, you'll have the opportunity to create memorable experiences for our guests. As a Guest Service Agent, you'll be the face of our hotel, showcasing your passion for hospitality and dedication to exceeding guest expectations. At an hourly rate of $15 on the northwest side of Milwaukee, WI, near Menomonee Falls, this position offers a chance to grow in the hospitality industry and be part of a supportive team that values your contributions. Apply today and embark on a rewarding career in hospitality!

MAKE A DIFFERENCE AS A GUEST SERVICE AGENT As a Guest Service Agent at Park Place Hospitality LLC - Hilton Garden Inn Milwaukee, you will be at the forefront of providing exceptional customer service to our guests. From warmly welcoming guests upon arrival, assisting with check-in and check-out processes, to ensuring guests are well-informed about hotel services and local attractions, you will play a crucial role in creating a memorable guest experience. Your responsibilities will also include handling financial transactions with precision, addressing guest inquiries and concerns promptly and efficiently, and utilizing your knowledge of hotel amenities to upsell and enhance the guest's stay. Additionally, as part of the daily operations, you will be responsible for closing out the day's financials accurately. Join our team in Milwaukee, WI, where each day brings new opportunities to showcase your hospitality skills and make a positive impact on our guests' stay.

Apply now to be part of our dedicated team!

What matters most

To excel as a Guest Service Agent at the Hilton Garden Inn Milwaukee Northwest Conference Center, strong communication skills in English are essential for effectively interacting with guests and team members. Proficiency in using OnQ software is advantageous, although not mandatory. The ability to stand for up to 8 hours at a time demonstrates your physical endurance for this role.

Above-average computer skills are necessary to navigate various systems efficiently, along with adept typing and 10-key skills for accurate data entry. Your attention to detail and ability to multitask will be crucial in managing guest inquiries, handling financial transactions, and resolving issues promptly. If you are a proactive individual with a passion for hospitality and possess these key skills, we invite you to apply for this exciting opportunity in Milwaukee, WI.

Knowledge and skills required for the position are:

• Must be able to read
• Write and understand the English language
• Knowledge of OnQ preferred
• Able to stand up to 8 hours at a time
• Above-average computer skills and typing along with 10-key by touch

Connect with our team today!

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!

Salary : $15 - $16