Driver

Description

Shuttle Bus Driver / Parking Guest Ambassador

Job Purpose:
- To transport passengers safely and efficiently to and from designated locations, ensuring adherence to all DOT regulations and company policies. This role focuses on providing reliable and courteous transportation services while maintaining a strong focus on passenger safety and comfort. To efficiently manage and coordinate the parking operations within a designated area, ensuring smooth traffic flow, maximizing parking capacity, and providing excellent customer service. This role involves directing vehicles to available parking spaces, monitoring parking activity, enforcing parking regulations and assisting customers with any parking-related inquiries or issues.

Key Responsibilities:
- Operate shuttle bus in a safe and responsible manner, adhering to all traffic laws and DOT regulations.
- Transport passengers to and from designated locations, following pre-determined routes and schedules.
- Maintain accurate records of trip counts and other required documentation.
- Perform pre-trip and post-trip vehicle inspections, reporting any maintenance issues or safety concerns to the appropriate personnel.
- Assist passengers with luggage or other belongings.
- Communicate effectively with other team members to coordinate routes and schedules.
- Adhere to all company policies and procedures, including those related to safety and customer service.
- Maintain a clean driving record.
- Participate in mandatory training programs as required by DOT regulations and company policy.
- Report any accidents or incidents immediately to the appropriate authorities and company personnel.
- Always maintain a professional appearance and demeanor.
- Perform other duties as assigned. 
- Direct incoming and outgoing traffic to available parking spaces, utilizing clear hand signals and verbal communication.
- Monitor parking lots to ensure efficient space utilization and prevent congestion.
- Enforce parking regulations, including time limits, and prohibited parking zones.
- Respond to customer inquiries regarding parking availability, directions, and regulations.
- Help customers with parking-related issues, such as lost tickets or vehicle lockouts.
- Operate parking equipment, such as gates, ticket dispensers and payment systems.
- Prepare reports on parking activity, including occupancy rates, revenue collected and any incidents.
- Maintain a clean and organized work environment, ensuring the safety and security of the parking area.

Employee Benefits: 
-    Medical (PPO or HDHP)
-    Dental
-    Vision
-    HSA (Health Savings Account)
-    Basic Life / AD&D 
-    Supplemental Life / AD&D 
-    Disability Insurance
-    EAP (Employee Assistance Program)
-    401(k) Retirement Savings Plan 
-    Paid Time Off (“PTO”) 
-    Holiday Pay
 

Qualifications

Required Education:
- High School Diploma or GED equivalent or an equivalent combination of education and experience.
- Valid driver's license with a current address and acceptable driving record. 

Required Experience:
- Must be 21 years of age.
- Must be able to obtain a DOT Medical Examiner's Certificate.
- Experience working with diverse populations and providing excellent customer service.
- Proven ability to maintain a safe driving record and adhere to safety regulations.
- Experience performing pre-trip and post-trip vehicle inspections.
- Minimum of one year of experience in dispatching, customer service or a related field.
- Experience handling high-volume phone calls and radio communications.
- Experience working in a fast-paced environment and managing multiple tasks simultaneously.

Required Skills and Abilities:
- Excellent driving skills and a strong understanding of defensive driving techniques.
- Thorough knowledge of traffic laws and regulations.
- Ability to navigate efficiently in various traffic conditions.
- Strong interpersonal skills and ability to maintain professionalism with diverse individuals.
- Ability to maintain a professional demeanor and provide courteous customer service.
- Ability to manage time effectively.
- Ability to handle stressful situations calmly and professionally.
- Ability to perform basic vehicle maintenance checks and report any mechanical issues.
- Ability to maintain accurate records and logs.
- Ability to lift and move up to 75 pounds.
- Ability to climb, balance, stoop, kneel, crouch or crawl as needed.
- Ability to assist passengers with luggage or other belongings.
- Ability to maintain a clean and organized vehicle.
- Ability to understand and follow written and verbal instructions.
- Ability to communicate effectively in English (both written and spoken).
- Ability to pass a background check and drug screening.
- Excellent communication skills (verbal and written).
- Proficient in basic math and computer skills.
- Ability to read and interpret maps and directions.
- Strong problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Ability to adapt to changing priorities and meet deadlines.
- Knowledge of parking procedures (preferred).
- Ability to operate two-way radios and other communication equipment.
- Ability to maintain accurate records and documentation.
 

Salary : $9 - $15