What are the responsibilities and job description for the Host position at Park Street Hospitality Group?
SLYCE VERNON HILLS & HIGHWOOD are looking for a great new additions to our host teams! If you LOVE pizza and impressing guests then APPLY NOW! Must have some weekend availability August-December to be considered.
Summary of Position:
The host is the first and last point of contact with our guests which makes it one of the most important positions in any restaurant! Our host staff is responsible for warmly greeting and quickly seating customers in a fashion that contributes to the smooth, efficient operation of the restaurant. We boast a clean, fun, fast-paced, high-energy and teamwork oriented environment so our hosts must possess poise, attention to detail, fantastic communication and organizational skills, and have the ability to work under pressure. We also demand our hosts to practice maturity and professionalism during their shifts and have a working knowledge of true hospitality and company history. We also require that hosts are very familiar with our location (as to provide directions), menus, private event info, daily specials, entertainment schedules, parking options, emergency exits and our: POS, reservation, third party ordering and phone systems. Our hosts must be reliable and able to manage reservations and waitlists simultaneously. They must be polite, practice proper phone etiquette, and follow to-go order procedures perfectly every time. In addition, our hosts must LOVE TO SMILE! Our main objective is 100% customer delight from the minute the guest walks in the door until the minute they leave.
Qualifications:
Able to stand and work on feet for long periods of time.
Must be at least 16 years old (No work permits for persons under 16 permitted)
No prior restaurant experience required
Must have a friendly, positive and professional attitude at all times
Ability to problem solve, and multitask while also being patient
Impeccable grooming habits
Phone and communication skills required