What are the responsibilities and job description for the Senior Business Analyst position at parkar?
About Parkar Digital:
At Parkar Digital, we love building software products. With a decade of experience and a global presence across four countries, we've established ourselves as a trusted partner for over 100 organizations, helping them leverage technology to drive transformative growth.
Staying at the forefront of technological advancements, we actively explore and integrate the latest trends into our solutions. From cloud computing and blockchain to AI-driven operations (AIOps), IoT, Generative AI, and Machine Learning, we enable our clients to stay ahead in the rapidly evolving digital landscape.
Our flagship platform, Vector, harnesses the power of technology to revolutionize IT operations. The latest release, Vector 2.0, introduces cutting-edge GenAI capabilities, empowering our clients to achieve unprecedented efficiency and drive business growth.
Join us on this exciting journey of innovation, where we harness the power of technology to drive meaningful change and shape the future of business. Partner with Parkar Digital and experience the transformative power of AI.
Visit https://parkar.digital/careers.
For more info., Visit our website: https://parkar.digital/
LinkedIn - https://www.linkedin.com/company/parkar-digital/
Summary:
The Business Analyst performs professional duties related to the review, assessment, and development of business processes. The Business Analyst will analyze and translate operation requirements into system deployments and business process changes. They act as a change agent to help facilitate effective process re-engineering. After determining scope and optimum solution, the Business Analyst will develop seamless solutions delivered to operations and our clients on time, within budget and within scope.
Responsibilities:
- Defines and documents customer business functions and processes.
- Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
- Acts as a liaison between departmental end-users, technical analysts, information technology developers, and executive management team in the analysis, design, configuration, testing and maintenance of service management systems to ensure optimal operational performance.
- Plans, organizes, and conducts business process re-engineering/improvement projects and/or management reviews thorough gap analysis and develop multiple solutions for identified gaps.
- Design new programs and processes by analyzing data, constructing workflow charge and diagrams, studying system capabilities and writing business requirements.
- Improve systems and processes by studying current practices and designing modifications.
- Prepare technical reports by collecting, analyzing and summarizing information and trends.
- Develop and implement QA process and protocol for all process improvement initiatives and new client on-boarding.
- Define scope by identifying optimum solution with contingency plans.
- Transfer necessary business view to IT developers to ensure implemented solution meets the needs of the business.
- Maintain project prioritization schedule for Operations to insure balance of process improvement deliverables with new client on-boarding.
Requirements/Qualifications:
- Bachelor’s or master’s degree in business administration, Engineering or Analytics.
- Minimum 10 years of overall experience with at least 4 years’ experience as a Business Analyst or similar role.
- SQL skills and/or XML skills (beginner to intermediate).
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
- Must demonstrate strong analytical skills and be able to translate data into action.
- Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.
- Strong working knowledge of Microsoft Office including Microsoft Project or equivalent.
- Any Agile or PMO certification is a plus.
