What are the responsibilities and job description for the Warranty Administrator position at Parker Buick GMC?
*Job Summary*
We are seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will be responsible for managing GM warranty claims, ensuring compliance with company policies and procedures, and providing exceptional customer service. The ideal candidate will have strong analytical skills and a commitment to accuracy, contributing to the overall efficiency of our warranty processing system.
*Responsibilities*
- Review and process warranty claims in a timely manner, ensuring all necessary documentation is complete.
- Communicate with customers and service departments to gather information related to warranty claims.
- Analyze warranty data to identify trends and areas for improvement.
- Maintain accurate records of all warranty transactions and ensure compliance with company policies.
- Collaborate with various departments to resolve warranty issues and enhance customer satisfaction.
- Provide support in training staff on warranty processes and procedures.
- Prepare reports on warranty claims for management review.
*Experience*
- Previous experience in a warranty administration or related role is preferred.
- Strong attention to detail and excellent organizational skills are essential.
- Proficiency in using computer software for data entry and record management.
- Excellent communication skills, both written and verbal, to effectively interact with customers and team members.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Familiarity with automotive or manufacturing industries is a plus but not required.
If you are passionate about customer service and possess the skills needed for this role, we encourage you to apply for the Warranty Administrator position.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Relocate:
- Morehead City, NC 28557: Relocate before starting work (Required)
Work Location: In person
Salary : $15