What are the responsibilities and job description for the HVAC Service Dispatcher position at Parker Heating and Air, Inc.?
Are you ready to become the heartbeat of a dynamic team in the HVAC industry? At Parker Heating and Air, we're looking for a full-time HVAC Service Dispatcher who thrives in a fast-paced environment, loves connecting with people, and has a knack for keeping everything running like clockwork. Step into a role where your organizational skills and attention to detail will make a real impact in a company known for excellence and customer satisfaction.
WHAT'S IN IT FOR YOU?
At Parker Heating and Air, we believe your hard work deserves reward. That's why we offer a competitive pay range of $18-$32/hour, tailored to your experience and expertise.
Enjoy the perks of a Monday to Friday day-shift schedule (8:00 am-5:00 pm)-no nights, no weekends!
All that you need is:
- Working knowledge of ServiceTitan
- Experience with Microsoft Office, email, and internet
- First-class customer service skills
- Phone skills
- Communication skills (in-person and over the phone)
- Organizational and time management skills
- Attention to detail skills
- A desire to learn
- Ability to consistently commute to Parker, CO
- Dispatching experience (preferred)
- Familiarity with the HVAC industry is preferred
HOW DO WE CARE FOR OUR TEAM?
We take special pride in the people we train and employ, a fact that is obvious in their attitude and integrity. We wouldn't have received a 2017 Angie's List Super Service Award and a 2019 Nextdoor Neighborhood Favorite Award without them! In order to attract and retain such awesome employees, we offer top pay, nice incentives, great benefits, extra perks, and opportunities to learn and advance in their career. We are an in-house testing facility for NATE certification and provide it to our employees at no charge.
OUR AMAZING BENEFITS
- 100% paid health insurance
- 100% paid Aflac supplemental insurance
- 401(k) plan with up to 5% company match
- Paid vacations
- New company vehicles and equipment
- Flexible working hours
- Company parties & events
WHAT CAN YOU EXPECT AS OUR HVAC SERVICE DISPATCHER?
As you step into your role as an HVAC Service Dispatcher at Parker Heating and Air, your days include:
- Dispatching and scheduling service calls to field technicians to provide prompt, convenient service and time/mileage-efficient routes for technicians.
- Updating and informing clients on maintenance requirements and new services.
- Use ServiceTitan software to take customer calls, ensure that our clients are heard, and receive the best customer service possible.
- Providing basic office duties
A LITTLE BIT MORE ABOUT US
We are a customer-focused heating, air-conditioning, and plumbing company for which excellence has been our hallmark since 2002. From winter's chill through the dog days of summer, our primary goal is to keep our clients' homes, throughout the southeast Denver Metro Area, comfortable for them and their families. But, that's just the beginning! We also offer them peace-of-mind as we ensure that their equipment operates safely, saves them money on their fuel bills, and delivers relief to those with allergies.
TAKE THE NEXT STEP!
If you believe this HVAC Service Dispatcher position matches your requirements, applying for it is a breeze. The initial application process can be completed in 3 minutes. Best of luck!
Salary : $18 - $32
