General Manager of Nightlife - Dallas

Join the revolution at Parker Hospitality, home to The Hampton Social, The Bassment, Costera Cocina Tulum, and Nisos Prime.

At Parker Hospitality, we're on the lookout for dynamic and vibrant individuals – people with a zest for innovation and a passion for hospitality to bring our unique vision to life.

We're not just a team, we're trendsetters reimagining the guest experience. Here, innovation isn’t just a buzzword, it’s our blueprint. Elevate your career at a company where each shift is a showcase, and each interaction, a step forward.

Exciting, right? Join our team!

Job Summary 

The General Manager of Nightlife is responsible for overseeing the operations, guest experience, and financial performance of Parker Hospitality’s nightlife venues. This role ensures a seamless and engaging nightlife experience while maintaining high service standards, team leadership, and operational excellence. The General Manager of Nightlife works closely with brand leadership to uphold company standards, drive membership growth, and create an elevated hospitality environment. 

Primary Functions 

Nightlife Operations and Membership Management 

• Oversee the day-to-day operations of the nightlife venue, ensuring a smooth and high-energy atmosphere
• Manage guest and membership experiences, including reservations, entry processes, and private events
• Implement and oversee membership database & CRM system, ensuring accurate reporting & data-driven decision-making
• Maintain a safe, welcoming, and dynamic environment while upholding brand and service standards
• Ensure compliance with licensing, safety, and health regulations 

Team Leadership and Development 

• Recruit, train, and manage a high-performing nightlife team, including FOH managers, bar staff, and VIP hosts
• Provide clear direction, coaching, and feedback to staff while fostering a culture of professionalism and hospitality
• Conduct evaluations and performance reviews, ensuring alignment with Parker Hospitality’s values & service expectations
• Lead by example in delivering an exceptional guest experience while maintaining operational efficiency 

Event Programming and Execution 

• Conceptualize, plan, and execute members-only events, private bookings, and VIP experiences 
• Collaborate with the Event Sales Manager, culinary team, and bar program to deliver seamless events
• Develop and implement nightlife programming that aligns with brand identity and drives engagement
• Coordinate VIP services and exclusive member experiences to enhance loyalty and retention 

Financial Management and Revenue Growth 

• Oversee budgeting, P&L management, and forecasting to drive revenue and profitability 
• Develop revenue strategies to maximize membership sales, private event bookings, and beverage program profitability
• Track and analyze financial performance, optimizing labor, inventory, and operational costs 
• Provide regular financial and operational updates to senior leadership 

Guest and Membership Engagement 

• Be an ambassador for the venue, fielding member inquiries, concerns, and feedback in a professional manner
• Maintain strong relationships with members, VIP guests, and key stakeholders to enhance engagement
• Collaborate with the Marketing and Operations teams to develop messaging and promotional initiatives
• Ensure the membership program aligns with the needs and expectations of high-end clientele 

Supervisory Responsibility

The General Manager of Nightlife provides comprehensive oversight of all nightlife operations, ensuring a seamless guest experience and adherence to company standards. 

Front-of-House (FOH) Oversight: 

Directly supervises Bar Managers, Bartenders, VIP Hosts, Membership Coordinators, and Security, ensuring service efficiency, guest satisfaction, and brand alignment 

Back-of-House (BOH) Coordination: 

Collaborates closely with the Executive Chef/Kitchen Manager to ensure food quality and safety standards, supporting Line Cooks, Prep Staff, and Utility roles indirectly through aligned objectives 

Event Coordination and Oversight: 

Works closely with the Event Sales Manager and Marketing team to develop and execute private events, member programming, and VIP experiences 

Qualifications 

Skills & Competencies: 

• Minimum 5 years of experience in nightlife, hospitality, or upscale venue management 
• Proven leadership skills with a track record of managing teams in a high-energy environment 
• Strong financial acumen, with experience in budgeting, P&L management, and revenue growth strategies
• Expertise in guest relations, reservations, and membership management 
• Excellent communication and interpersonal skills with a guest-centric approach 
• Proficiency in CRM systems, event management software, and POS tools 

General Requirements: 

• Flexibility to work nights, weekends, and holidays 
• Scheduled hours are generally 50 hours per week, but can vary depending on business needs
• Physical ability to stand & walk the majority of shift, lift up to 30lbs, & perform consistently in fast-paced setting.
• Food safety and alcohol service certifications (e.g., ServSafe, TIPS) 

Benefits/Compensation 

• Competitive base salary with quarterly performance-based bonuses 
• Health, dental, and vision insurance 
• Company paid Life Insurance 
• Employee Assistance Program 
• Paid Parental Leave 
• Weekly Pay 
• Annual Merit Increase

Salary Range 85k - 120k DOE 

Parker Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law.