What are the responsibilities and job description for the Motivated & Fun Administrative Assistant / Customer Service position at Parker Staffing Services?
Dynamic and Fun Team seeks Motivated Person for Customer Service / Admin Support Position (Full Time / In Office Role)
Position Overview :
We’re seeking a full-time Customer Service and Admin support person to play a dual role in managing customer service and supporting day-to-day business operations. This in-office position is pivotal to our success, ensuring customers receive top-notch care while keeping our operational processes running smoothly. With half of your time focused on customer service and the other half on office and operational support, you’ll work closely with our Operations Team to drive efficiency and enhance our customer experience.
About Us :
Parker Services Plumbing is a trusted leader in plumbing in Seattle. We are committed to delivering outstanding service and fostering a collaborative, supportive workplace that delivers results to our customers. We hire and run our company on our team values and we are looking for a motivated person to contribute to our company goals and become an integral part of our team.
Why You’ll Love Working with Us :
At Parker Services, we’re serious about plumbing, but we also know how to have fun and support our team. We value work-life balance, personal growth, and pride in the work we do for our amazing clients. No two jobs are alike, and we believe that every member of our team is an integral part of our success. Please note, our in-office team includes a friendly golden retriever.
Key Responsibilities :
- Customer Service Responsibilities :
- Act as the first point of contact for customers, answering calls with professionalism and a friendly attitude.
- Resolve customer inquiries and concerns promptly and empathetically.
- Schedule appointments and coordinate with service teams to ensure timely responses.
- Conduct follow-up calls to confirm customer satisfaction and service quality.
- Reach out to potential and past customers to build relationships and identify new opportunities for service.
Operational Support Responsibilities :
What We’re Looking For :
Physical Requirements :
Benefits Include :
