What are the responsibilities and job description for the Culinary Operations Manager position at Parkhurst Dining?
About Us
Parkhurst Dining is a family-owned and operated company that provides culinary, dining and catering services to over 80 organizations and universities. We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, & served with a smile.
Job Summary
The shift supervisor works under the direction of the chef manager and is responsible for overseeing one or more areas of the dining service department which may include: food production, service, retail, catering, other another area. The supervisor is in charge of day-to-day operations running smoothly and ensuring that standards are maintained for food quality, service, sanitation, cash handling, and supervision of team members, including scheduling and discipline.
Key Responsibilities
- Supervises team members in their area of responsibility. Consults with members of management to make changes as needed to improve services.
- Follows established Parkhurst and client policies and procedures. Upholds standards.
- Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives.
- Maintains presence in service areas to assess customer satisfaction levels and resolve problems. Communicates findings to management.
Benefits
- FREE meal during your shift
- 20% discount on any food purchase at Eatn Park, Hello Bistro, The Porch, and Parkhurst Dining.
- Paid time off
- Management career advancement opportunities
- Access to continuous development with Smile Universe
- Eligibility for 401k, vision, dental and medical plans
