What are the responsibilities and job description for the Food Service Director position at Parkhurst Dining?
The Event Management Supervisor is responsible for leading the hourly workforce to execute catering events. This role also involves management accountabilities for discipline and team selection. The supervisor ensures that the quality of the products and services provided to the customer meets or exceeds standards.
Responsibilities
- Supervises team members in their area of responsibility.
- Consults with members of management to make changes as needed to improve services.
- May assist in purchasing foods and supplies.
- Maintains presence in service areas to assess customer satisfaction levels and resolve problems.
The supervisor follows established Parkhurst and client policies and procedures. Upholds standards. Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives. May assist in purchasing foods and supplies.
Maintains presence in service areas to assess customer satisfaction levels and resolve problems. Communicates findings to management. Ensures practices and procedures comply with federal, state, and local regulatory requirements.