What are the responsibilities and job description for the Commercial Parking Manager - Twin Cities position at Parking Management Company?
Job Details
Job Location
Minneapolis MN - Minneapolis, MN
Job Category
Management
Description
Company : Parking Management Company - PMC
Job Title : Commercial Parking Manager
Position Type : Salary
Pay : Salary Bonus Opportunities
Parking Management Company is currently seeking an experienced Commercial Parking Manager to join our team. If you are a customer service professional looking to advance your career and want to work for a well-established parking services company that values its employees, we encourage you to apply. A self-motivated individual with a positive attitude and excellent verbal and written communication skills will fit well in our entrepreneurial environment. Commercial Parking Manager Duties :
- Schedule staff according to business forecasts, payroll budget guidelines, and productivity requirements.
- Oversee performance reviews, training, and development of all staff to achieve service quality standards.
- Manage all aspects of self-parking operations, including guest interaction and shift coverage.
- Maintain supplies and inventories on an as-needed basis or at a minimum monthly par.
- Motivate Attendant team members and establish a productive working environment at each location.
- Ensure guest satisfaction and respond to those guests who require follow-up.
- Analyze reports and communicate information to staff and appropriate locations.
- Respond quickly to guest requests or complaints in a friendly manner, taking appropriate action to resolve matters. Follow up to ensure complete guest satisfaction.
- Work closely with all client departments to ensure groups and special functions are handled smoothly.
- Coordinate training efforts and continually assess the progress of all staff in technical and service excellence skills.
- Correspond with clients in a consistent manner, reporting financial results and operational overview.
Qualifications
Requirements and Experience :
Pay Transparency :
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equit y.
Additional Compensation and Benefits
Employee at Will :
Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.
Fair Labor Standards Act (FLSA) :
This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.
PMC is compliant with all state workman's compensation laws.
Employee Leave :
PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.
Equal Employment Opportunity (EEO) Statement :
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
ADA and Equal Employment Opportunity (EEO) Compliance :
Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Salary : $5,250
