Hotel Self Park Regional Director - Western Region

Description

Title: Hotel Self-Parking Regional Director - Western Region
Status: Exempt
Compensation: Salary
Schedule: 40 or more hours a week
Department: Hotel Self-Parking Division
Reports to: Vice President of Commercial Parking

About Parking Management Company (PMC)
Founded over 25 years ago in Nashville, Tennessee, PMC is a leading provider of valet parking and hospitality services across the U.S. We specialize in commercial, self-parking and serving 5-star hotels, resorts, hospitals, restaurants, and special events, delivering the highest standards of customer service. 

As one of the fastest-growing companies in the hospitality industry, we prioritize building lasting relationships with our clients and team members.

Despite our rapid growth, we remain committed to the people who make our success possible. At PMC, exceptional service isn’t just for our guests—it’s for our employees too. We foster a positive, supportive work environment where our team members can thrive and feel excited to come to work every day. To learn more about PMC, please visit at ParkingMgt.com.

Position Summary:
The Hotel Self-Parking Regional Director is a strategic, hands-on leader overseeing a key segment of the company’s Hotel Self-Parking portfolio. Reporting to the Divisional Vice President, this role ensures operational excellence, drives profitable growth, and strengthens client relationships. Success requires strong leadership, financial expertise, and the ability to mentor and develop teams across multiple locations.

Duties and Responsibilities:

• Operational Leadership - Oversees all assigned locations and managerial teams, ensuring service excellence, efficiency, and compliance with corporate standards. Leads the implementation of company-wide initiatives and best practices across the region.

• Business Development - Drives growth by leveraging marketing resources and networking to secure new business. Expands service offerings, such as valet parking and other revenue-generating programs, while collaborating with HR and leadership to design competitive service packages.

• Financial Management - Maintains financial oversight of all regional locations, managing budgets, revenue reports, and profit-and-loss statements. Provides regular updates to senior leadership and actively participates in operational meetings to optimize financial performance.

• Team & Client Engagement - Leads recruitment, hiring, and onboarding of management teams while fostering a culture of continuous improvement. Strengthens client relationships to ensure satisfaction, trust, and long-term growth opportunities.

• Travel & Communication - Requires up to 30% travel for site assessments, operational support, and new account launches. Ensures timely communication with internal teams and external stakeholders, including the use of personal devices for work purposes and urgent matters.

• Additional Responsibilities - Handles other duties as needed to support operational and financial objectives, remaining flexible and responsive to evolving business needs as assigned by leadership.

Qualifications

Knowledge, Skills, and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Client Management - Expertise in building lasting client relationships, anticipating needs, and adapting strategies across multiple locations to ensure strong partnerships.

• Payroll Oversight - Proficient in scheduling, overtime control, and guiding managers on cost-efficient, policy-compliant scheduling.

• Technology Expertise - Familiarity with revenue management and scheduling software, collaborating with IT and vendors to implement system improvements.

• Communication & Reporting - Effectively conveys goals, progress, and challenges to all levels, ensuring clear reporting and proactive collaboration.

• Education/Experience - A college diploma is required. A minimum of five (5) years of managerial experience in customer service or hospitality management is strongly preferred, with additional leadership training, certifications, or business-related coursework seen as an advantage.

• Certificates and Licenses: 
  • Valid driver's license and reliable transportation required.
  • Must maintain an acceptable motor vehicle record (no more than 3 moving violations within a 3-year period).
  • Must maintain a clean background check.
  • No special certifications are required.

Work Environment:
The work environment for this role includes both indoor and outdoor conditions, where associates are regularly exposed to varying weather conditions, including extreme heat, extreme cold, and humid or wet environments. The ability to physically move supplies and visually inspect spaces is essential.

Physical Demands:
The physical requirements of this job include the ability to stand for up to eight hours, walk various distances, and repeatedly throughout a shift. Associates must be capable of lifting up to 50 lbs. as needed. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. 

Additionally, associates must have clear verbal communication skills and the ability to hear in noisy and chaotic environments to effectively perform essential job functions.

Pay Transparency:
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits:

• Health Benefits – Medical, vision, and dental insurance
• Supplemental Insurance – Life insurance and critical illness coverage
• Earnings – Daily cash and digital tips (for hourly tipped positions)
• Bonuses – Referral, performance, and profit-sharing opportunities
• Career Growth – Internal leadership development program
• Paid Benefits – Time off and training
• Education Support – Tuition assistance through Bellevue University
• Provided Uniforms – For hourly associates
• Exclusive Discounts – Nationwide savings through Perks at Work
• Military-Friendly Employer – Committed to supporting service members

Fair Labor Standards Act (FLSA):

This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location.

ADA and EEO Compliance:

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

How to Apply:

If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you!

Ready to swap the ordinary for the extraordinary in the parking industry? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.