Luxury Valet Attendant - Nashville, TN

Description

Company: Parking Management Company - PMC

Job Title: Luxury Hotel Valet Parking Attendant

Position Type: Full-time and Part-time

Pay: Hourly Tips Bonus Opportunities

Unleash your leadership potential and elevate guest experiences as a Valet Parking Attendant at PMC!

Join our prestigious 5-star hotel team as a Valet Attendant, where you'll be the first point of contact for our distinguished guests. We are seeking a professional, courteous, and detail-oriented individual who can provide outstanding service to ensure an exceptional arrival and departure experience.

Why PMC?

PMC is more than a workplace; it's a platform for growth and success. Enjoy a supportive team environment that values your contributions. As a Valet Parking Attendant, you'll enjoy a competitive wage ranging from $15 to $20 per hour (rate boosted by tips and bonuses).

Position Overview:

As a Valet Attendant at our prestigious 5-star luxury hotel, you will be the first point of contact for our guests, providing a warm welcome and ensuring a seamless arrival and departure experience. Your role is crucial in setting the tone for the exceptional service our guests expect.

Key Responsibilities:

1. Guest Arrival and Departure:

• While providing outstanding 5-star service, greet guests with warmth and professionalism upon arrival.
• Assist with the check-in and check-out process, providing information about the hotel's amenities.

2. Luggage Assistance:

• Safely handle guests' luggage, transporting it to and from rooms promptly.
• Offer assistance with carrying luggage and provide information about room features.

3. Valet Parking:

• Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
• Safely drive and park vehicles, adhering to company and safety standards.

4. Guest Services:

• Provide information about the hotel's facilities, services, and local attractions.
• Respond to guest inquiries and requests promptly and professionally.

5. Communication:

• Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
• Relay important information about guest preferences and special requests.

6. Safety and Security:

• Monitor the entrance area for any suspicious activity and report concerns promptly.
• Adhere to safety and security procedures to ensure the well-being of guests and their belongings.

Qualifications

Knowledge, Skills, and Abilities:

To succeed in this role, candidates must demonstrate the ability to meet all essential job duties with professionalism and consistency. Key qualifications include:

Education & Experience: High school diploma or GED required; customer service experience preferred; a positive, service-oriented attitude is essential.

Licensing: Valid driver’s license, reliable transportation, and an acceptable motor vehicle record (max three moving violations in three years). A clean background check is required.

Core Skills: Strong hospitality and communication skills; ability to provide exceptional guest service through professionalism and active listening.

Adaptability: Capable of adjusting to changing environments, managing priorities, and adhering to company policies.

Dependability & Safety: Reliable and punctual; committed to safety protocols and maintaining equipment properly.

Physical Requirements: Ability to stand, walk, and lift up to 50 lbs. for extended periods, in varying weather conditions. Professional appearance and schedule flexibility (including nights, weekends, and holidays) are required.

Work Environment: Includes both indoor and outdoor settings, often in dynamic and sometimes noisy conditions involving vehicles and public interaction.

Cell Phone Use: May require use of a personal cell phone for work-related communication, with reimbursement per company policy

About Parking Management Company (PMC):
Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services.

PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests.

For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com.

How to Apply:
If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you!

Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.

Pay Transparency:
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits:

• Health Benefits – Medical, vision and dental insurance – Upon eligibility 
• 401K – Upon eligibility 
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities.
• Paid time off
• Paid training
• Tuition assistance through Bellevue University  - Up to $5,250 per year 
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will:
Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA):
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman’s compensation laws.

Employee Leave:
PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. 

Equal Employment Opportunity (EEO) Statement:
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. 

ADA and Equal Employment Opportunity (EEO) Compliance:
Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Salary : $5,250