What are the responsibilities and job description for the Shuttle Driver position at Parking Management Services?
JOB OVERVIEW: Provide safe and efficient transportation for all shuttles & transportation operations while offering exceptional guest service. When passengers have questions, drivers must respond in a polite and friendly manner, deal with any complaints, and help with luggage as needed. Additional responsibilities include providing general operational support to management as assigned.
REPORTS TO: Property Manager STANDARD
SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities.
To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
SCHEDULE: Hospitality demands a flexible schedule that may require extended hours as business requires on any day at any hour, including evenings, weekends, and holidays.
PRIMARY JOB FUNCTIONS:
- Report to work when scheduled, on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform with standard.
- Handle all duties according to policies and procedures.
- Be knowledgeable about daily operations, check log books and bulletin boards and be up to date with all changes, new procedures and events.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- At the beginning and end of their shift, they inspect their vehicle to ensure that it is functioning correctly.
- Following proper safe driving procedures and safety protocol AT ALL TIMES
- Greeting all guests upon arrival, respond to questions in a polite and friendly manner, deal with complaints similarly while notifying management.
- Understanding and actively participating in Environmental, Health & Safety responsibilities by following established policies, procedures, training, and Team Member involvement activities.
- Maintain positive guest relations at all times.
- Ensure that passengers and luggage are safely loaded and unloaded from their buses.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Monitor and maintain cleanliness, sanitation and organization of shuttles/vans and additional assigned work areas.
- Ensure shuttle/van is in proper working order (has fuel, running properly, clean, etc.) at beginning and end of shift.
- Maintain accurate knowledge of scheduled events locally that may affect traffic and/or scheduled routes.
- Must maintain proper CDL credentials and endorsements at all times.
QUALIFICATIONS: Desirable: 1) Valid CDL Driver's License
2) Min 1 year experience professional driving
PHYSICAL REQUIREMENTS:
- Must be able to remain upright continuously on a hard surface for a 3 hour shift.
- Must be able to remain seated continuously for an 8-10 hour shift.
- Must be able to move a minimum of 25 pounds up to 5 feet high without the aid of another person repeatedly.
- Must be able to position ones self appropriately in order to efficiently move from one area to another including other garages several blocks away.
- Must be able to talk, clearly communicate, hear audible alarms, voice commands with background noise.
- Must be able to visually identify numbers, colors & shapes, including peripheral
- Occasionally (1/3 of the time or less) stoop, kneel, crouch or crawl; reach, pull, push with hands and arms above/below head; use repeating motions more than twice per minute; repetition-using an input device-a keyboard or mouse-in a steady manner.
- Regularly (2/3 of the time or more) work in outdoor weather conditions to include direct sunlight, heat or cold; work in extreme heat (non-weather); use motorized company vehicle or a leased or personal vehicle for company business; maintain a valid drivers license.
NOTE:
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
