What are the responsibilities and job description for the Valet Guest Service Manager - Indianapolis position at Parking Management Services?
Job Details
Job Location
Indianapolis IN - Indianapolis, IN
Position Type
Full Time
Education Level
Not Specified
Job Shift
All Shifts
Job Category
Management
Description
Company : Parking Management Company - PMC
Job Title : Valet Parking Guest Service Manager
Position Type : Salary
Pay : Salary Bonus Opportunities
Unleash your leadership potential and elevate guest experiences as a Valet Guest Service Manager at PMC!
Are you a hospitality maestro? Do you thrive in the vibrant rhythm of high-end service, orchestrating seamless experiences and exceeding expectations? If your answer is a resounding "yes," then step into the pivotal role of Valet Guest Service Manager at PMC.
Lead the way, inspire a team, and define exceptional valet service.
As the heart of our valet operations, you'll wear many hats. You'll lead and motivate a team of parking professionals, fostering a collaborative and productive environment where everyone shines. You'll ensure smooth daily operations, upholding the highest service standards through clear policies and effective training. And when guests need that extra touch, you'll be their star performer, resolving concerns with a smile and exceeding expectations every step of the way.
About the Role :
As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations. You will be responsible for leading, motivating, and developing a team of valets, upholding the highest standards of service quality, and contributing to the overall success of our valet operations.
Responsibilities :
- Lead, motivate, and manage a team of valets, fostering a positive and productive work environment
- Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations
- Implement and enforce valet policies and procedures to maintain the highest standards of service quality
- Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge
- Address guest concerns and complaints promptly and professionally, ensuring their satisfaction
- Collaborate with hotel management and other departments to ensure seamless service integration
- Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions
- Maintain a safe and secure valet area, adhering to all safety and security protocols
- Contribute to the development and implementation of strategic initiatives to enhance the valet service
- This list is not all inclusive
Qualifications
Qualifications :
Benefits :
Why Join PMC :
How to Apply :
If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you!
Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now " and let's start a conversation! We're eager to welcome the next member into our PMC family.
About Parking Management Company (PMC) :
PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.
Our mission is to build strong relationships with clients through the highest standards of customer service.
For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com.
EEO / ADA :
Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990.
PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
Note :
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
