What are the responsibilities and job description for the Collector position at Parkland Health?
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.
Primary Purpose
Provides clerical support to the department and completes assigned insurance follow-up related tasks to assist with the expedient collection of outstanding balances.
MINIMUM SPECIFICATIONS
Education
Each Collector is responsible for monitoring up to 3,000 outstanding accounts. Collectors will need to research, analyze and prepare documentation for up to 300 accounts per week.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.
Primary Purpose
Provides clerical support to the department and completes assigned insurance follow-up related tasks to assist with the expedient collection of outstanding balances.
MINIMUM SPECIFICATIONS
Education
- None.
- Must have one year of experience in accounts receivable, medical or insurance billing and/or collections
- May have an equivalent combination of education and/or experience in lieu of specific experience as stated above.
- None.
- Must be able to demonstrate a working knowledge of personal computers and other standard office equipment.
- Must be able to exercise good judgment in responding to simple requests from government and/or non-government agencies.
- Must understand managed care and insurance contractual arrangements.
- Must have basic knowledge of medical software.
- Must be detail oriented, possess basic mathematical skills, and have sharp analytical skills to recognize financial issues as they relate to multiple groups including third party payors, physicians, patients and the system.
- Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach.
- Must be able to handle potentially stressful situations and multiple tasks simultaneously.
- Must be able to communicate effectively with patients, families, government entities, insurance companies, and Parkland staff.
- Must be able to solve problems within the guidelines of established policies and procedures.
- Basic medical terminology knowledge preferred.
- Bilingual skills preferred.
Each Collector is responsible for monitoring up to 3,000 outstanding accounts. Collectors will need to research, analyze and prepare documentation for up to 300 accounts per week.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.
