What are the responsibilities and job description for the Director Patient Safety position at Parkland Medical Center?
Description
This position is incentive eligible.
Introduction
Do you have the career opportunities as a Director Patient Safety you want with your current employer? We have an exciting opportunity for you to join Parkland Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Parkland Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Director Patient Safety where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary And Qualifications
Position Summary: Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm.
Essential Functions:
Systems Thinking and Reliable Design Expectations
Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
Identification and Mitigation of Patient Safety Risk Expectations
Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
Safety Culture Advancement Expectations
Champion completion of Culture of Safety Survey.
Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
Support and encourage harm reporting throughout the organization through a non-punitive, just event reporting system.
Provide feedback that acknowledges both the value of event reporting and review of reported events.
Facilitate thorough and credible review of events that address both system and individual accountability.
Patient Safety Education Expectations
Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
Partnership with Executive and Clinical Leaders Expectations
Work with facility leaders and managers to ensure thorough, credible and timely event management.
Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety.
Work with facility leaders to ensure understanding of and compliance with the National Patient Safety Goals.
Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure).
Partner with Quality to complete the NQF Safe Practices section of the Leapfrog Hospital Survey.
Patient and Family Engagement Expectations
Engage patients/families when appropriate in the patient safety program.
Seek input from patients/families involved in harm or close-call events as appropriate
Measureable Reduction in Avoidable Harm Expectations
Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
Provide analysis and identifying trends from reports (e.g. event reports, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient’s story of harm.
Risk Management/Claims Activities (if Not Otherwise Assigned)
Work with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP.
Notify HCI of all actual and potential claims.
Work with security on procedures to reduce the frequency and/or minimize the severity of property loss or assets.
Contract Review.
Manage non-HCI cases: accept/process subpoenas, visitor events, property loss or theft, etc.
Promotes internal and external customer satisfaction
Builds and promotes a culture of service excellence and continuous improvement
Attendance, works as scheduled
Qualifications:
Bachelor’s degree in healthcare related field required, Master’s degree preferred
Certification in Patient Safety (CPPS) required; if not already CPPS, must obtain certification within 12 months of hire.
Other Licenses/certifications Required By State
Experience:
Clinical background preferred.
Three to five years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
Located in Derry, NH, Parkland Medical Center is a regional acute-care hospital offering 86 beds and a Level III Trauma Center. HCA Healthcare owns the facility, along with three other hospitals, two freestanding emergency rooms, an ambulatory surgery center, and an urgent care center in New Hampshire. The organization employs 2,600 colleagues and 554 physicians, provides $15.8 million in uncompensated care, and pays $43.8 million in taxes annually. HCA Healthcare's other New Hampshire hospitals include Portsmouth Regional Hospital and Frisbie Memorial Hospital in Rochester, as well as freestanding emergency rooms in Seabrook and Dover. In 2023, a third freestanding emergency room will open in Plaistow.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director Patient Safety opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This position is incentive eligible.
Introduction
Do you have the career opportunities as a Director Patient Safety you want with your current employer? We have an exciting opportunity for you to join Parkland Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Parkland Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Director Patient Safety where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary And Qualifications
Position Summary: Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm.
Essential Functions:
Systems Thinking and Reliable Design Expectations
- Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
Identification and Mitigation of Patient Safety Risk Expectations
Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
Safety Culture Advancement Expectations
Champion completion of Culture of Safety Survey.
Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
Support and encourage harm reporting throughout the organization through a non-punitive, just event reporting system.
Provide feedback that acknowledges both the value of event reporting and review of reported events.
Facilitate thorough and credible review of events that address both system and individual accountability.
Patient Safety Education Expectations
Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
Partnership with Executive and Clinical Leaders Expectations
Work with facility leaders and managers to ensure thorough, credible and timely event management.
Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety.
Work with facility leaders to ensure understanding of and compliance with the National Patient Safety Goals.
Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure).
Partner with Quality to complete the NQF Safe Practices section of the Leapfrog Hospital Survey.
Patient and Family Engagement Expectations
Engage patients/families when appropriate in the patient safety program.
Seek input from patients/families involved in harm or close-call events as appropriate
Measureable Reduction in Avoidable Harm Expectations
Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
Provide analysis and identifying trends from reports (e.g. event reports, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient’s story of harm.
Risk Management/Claims Activities (if Not Otherwise Assigned)
Work with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP.
Notify HCI of all actual and potential claims.
Work with security on procedures to reduce the frequency and/or minimize the severity of property loss or assets.
Contract Review.
Manage non-HCI cases: accept/process subpoenas, visitor events, property loss or theft, etc.
Promotes internal and external customer satisfaction
Builds and promotes a culture of service excellence and continuous improvement
Attendance, works as scheduled
Qualifications:
Bachelor’s degree in healthcare related field required, Master’s degree preferred
Certification in Patient Safety (CPPS) required; if not already CPPS, must obtain certification within 12 months of hire.
Other Licenses/certifications Required By State
Experience:
Clinical background preferred.
Three to five years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
Located in Derry, NH, Parkland Medical Center is a regional acute-care hospital offering 86 beds and a Level III Trauma Center. HCA Healthcare owns the facility, along with three other hospitals, two freestanding emergency rooms, an ambulatory surgery center, and an urgent care center in New Hampshire. The organization employs 2,600 colleagues and 554 physicians, provides $15.8 million in uncompensated care, and pays $43.8 million in taxes annually. HCA Healthcare's other New Hampshire hospitals include Portsmouth Regional Hospital and Frisbie Memorial Hospital in Rochester, as well as freestanding emergency rooms in Seabrook and Dover. In 2023, a third freestanding emergency room will open in Plaistow.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director Patient Safety opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $44
