What are the responsibilities and job description for the RN Patient Advocacy Specialist position at Parkland Medical Center?
Parkland Medical Center is a leading regional acute-care hospital that serves as a Level III Trauma Center. We are part of HCA Healthcare, a leading healthcare provider with over 94,000 nurses throughout the United States. Our organization values education and offers various programs to support our colleagues in their careers.
About Our Benefits
We offer a comprehensive benefits package that includes medical coverage, life and disability insurance, retirement plans, and more. In addition, we provide access to education assistance, colleague recognition programs, and other resources to help you grow professionally and personally.
We believe in investing in our colleagues and offering a competitive compensation package that recognizes their skills and experience. Whether you're just starting your career or looking to take it to the next level, we have the resources and support you need to succeed.
Job Description
The Clinical Quality-Patient Safety Specialist will play a critical role in supporting the implementation of hospital performance improvement initiatives for quality and patient safety. This position will assist with data abstraction, collection, and reporting, as well as customer feedback via complaints, grievances, and Press Ganey feedback.
Key Responsibilities:
- Support the implementation of quality and patient safety initiatives.
- Collect and analyze data to identify trends and areas for improvement.
- Develop and implement strategies to enhance patient care and satisfaction.
Requirements
To be successful in this role, you will need:
- A registered nurse license to practice in New Hampshire.
- A bachelor's degree in nursing or a related field.
- Nursing certifications, such as CNL and CNS, are preferred.
- Proficient in Microsoft Office Word, Excel, and Outlook.
- Ability to become proficient in facility data collection software.
- Minimum three years' experience in nursing, quality, performance improvement, or hospital data analytics.
What We're Looking For
We are seeking a dedicated professional who is passionate about delivering high-quality care to patients. If you are a registered nurse with a strong background in quality and patient safety, we encourage you to apply for this exciting opportunity.
