Competitive Benefits. Meaningful Extras. Unmatched Value.
- A place where you can take your career in the direction you want to grow and go
The Opportunity:
Develop and evolve Parkland's Food Service Business.
Responsibilities:
• Oversee the design, development, and deployment of new / enhanced offers including equipment selection and procurement, product and ingredient selection, supply chain, food safety, labor, operations standards and compliance, and waste.
• Lead category management of the various offers including product assortment, pricing, placement, and promotions.
• Partner with Retail Operations, Marketing, IT, and Finance to advance category-related initiatives, including pricing, promotions, technology, and operational compliance.
• Manage and grow relationships and lead negotiations with external vendors and partners, including branded / franchised Food Service partners, as well as equipment suppliers. Manage delivery of sales and operational commitments to Parkland’s Food Service vendors, including its branded and franchised partners.
• Responsible for strategy, analysis, execution and performance of the Food Service categories, which includes food (i.e., proprietary / branded / franchised for different day parts, • Oversee the design, development, and deployment of new / enhanced offers including equipment selection and procurement, product and ingredient selection, supply chain, food safety, labor, operations standards and compliance, and waste.
• Lead category management of the various offers including product assortment, pricing, placement, and promotions.
• Partner with Retail Operations, Marketing, IT, and Finance to advance category-related initiatives, including pricing, promotions, technology, and operational compliance.
• Manage and grow relationships and lead negotiations with external vendors and partners, including branded / franchised Food Service partners, as well as equipment suppliers. Manage delivery of sales and operational commitments to Parkland’s Food Service vendors, including its branded and franchised partners.
• Responsible for strategy, analysis, execution and performance of the Food Service categories, which includes food (i.e., proprietary / branded / franchised for different day parts, for different occasions such as hot food, bakery, or sandwiches) and dispensed beverages (i.e. coffee, frozen, fountain).
• Meet or exceed budget for Food Service P&L including sales, gross margin, labor, and waste. Develop and execute plans and programs to support in-year and long-term sales and margin objectives, spanning product assortment, pricing, and promotions. Design and manage programs for both Parkland’s company and dealer operations.
• Develop / evolve category strategy for Food Service including analysis, planning, and implementation to align with Parkland’s broader retail and store merchandising strategies.
• Collect and synthesize proprietary and third-party consumer, product, market, and competitive intelligence as to be a “leading expert” on Food and Dispensed beverages in the US.
• Collaborate with Retail Food Service Operations on design, development, and deployment of new / enhanced products including equipment selection and procurement, product and ingredient selection, supply chain, food safety, labor, operations standards and compliance, and waste.
• Support design of operating procedures and deployment of training materials for new and existing Food Service programs (e.g., food safety, ordering, receiving, storing, preparing, and serving).
• Partner with Retail Operations, Marketing, IT, and Finance to advance category-related initiatives, including pricing, promotions, technology, and operational compliance.
• Establish and grow relationships, lead negotiations, and manage commitments to vendors and partners, including branded and franchised partners.
• Prepare memos, presentations, and other communications for review and approval by Parkland’s senior management and leadership team.
•Ability to travel and work flexible shifts during store openings.
•Employee must demonstrate safe work and risk management practices. Communicate and enforce all safety and security issues. Report and process all employee and/or customer incidents or unsafe acts in accordance with Parkland USA policy and procedure.
•Employee is expected to set priorities and meet deadlines. Employee is responsible for planning and carrying out assignments, resolving conflicts that arise, informing and coordinating with others as expected. Employee is accountable for ensuring the technical accuracy of their work and maintaining good working relations, both internal and external to Parkland USA. Self-direction and motivation are also expected.
•Employee is expected to set priorities and meet deadlines. Employee is responsible for planning and carrying out assignments, resolving conflicts that arise, informing and coordinating with others as expected. Employee is accountable for ensuring the technical accuracy of their work and maintaining good working relations, both internal and external to Parkland USA. Self-direction and motivation are also expected.
Education:
• At least ten years of food service experience including category and product management of food, as well as hot and cold dispensed beverages demonstrating: strong category management, marketing, operational, financial, consultative, and communication skills; leadership in defining and implementing projects; a proven record of positive business results; and an increasing level of responsibility.
Requirements:
• A deep understanding of food and dispensed beverage offers, programs, equipment, ingredients, menu development, operations, strategy, reporting, systems, tools and knowledge of consumers, competitors, and market intel.
• Ability to manage and motivate functional teams responsible for strategy, operations, and special projects related to Food Service, including Merchandising, Operations, Marketing, IT, and Finance.
• Strong operational and financial acumen, and analytical ability to guide day-to-day decisions.
• Driven to improve the skillset of employees for both the benefit of Parkland and individual career development.
• Strong ability in MS Excel, PowerPoint, and other tools.
Optional:
• Gas station and convenience store experience is an asset.
• University degree in related field is an asset.
Humble. Hungry. Smart. Does this sound like you?
Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with!
We Want You To Shine:
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.
Belonging Matters. Because You Do:
We are an equal opportunity employer and encourage applications from all qualified individuals.
Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.
Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately – belonging.
We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.
The Fine Print:
Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.
Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.
