Customer Service Liaison PRN

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Customer Service Liaison PRN today with Parkridge Valley Hospital.

Benefits

Parkridge Valley Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  
  

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Customer Service Liaison PRN. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary And Qualifications

Demonstrates the ability to:

• Receive calls over switchboard console and appropriately connects calls to the requested extensions.
• Monitors and responds to alarms appropriately, e.g. Fire Alarm, Code Blue Alarms, Medical Gas, Boiler and Security/Panic Alarms.
• Completes documentation as required in a timely manner, e.g. Incident Log Book, On Call Team Logs.
• Operates overhead paging system.
• Operates beeper/paging system/Lynx
• Demonstrates competency in computer software and equipment utilized in the department, e.g. ARC, Meditech, SharePoint, Microsoft Office, etc.
• Other responsibilities as assigned per facility or by the management team.
• Validate and document vehicle sign ins/outs.
• Coordinates with RESPOND on individuals presenting and/or calling for potential assessment and entering information on the Master Client Assessment Log.
• Pre-register patients who present for RESPOND assessment utilizing the completed “Welcome to Valley” form.
• Assemble the “Welcome to Valley” form and RESPOND packets.
• Monitors the front lobby milieu to maintain patient/visitor safety
• Maintains log for medical consults/H&P’s and provides the MD’s with their paperwork upon arrival
  
  

What qualifications you will need:

• High School Graduate / GED
  
  

Parkridge Valley offers behavioral health. We offer addictive disorder treatment services. These are for children, adolescents and adults. We have four distinctive campuses. These include Parkridge Valley Adult and Senior. These include Parkridge Valley Child and Adolescent campus. These also include Parkridge Valley Cleveland and Parkridge Valley West. Parkridge Valley West is a behavioral health hospital. We offer adult inpatient and outpatient behavioral health services. These are offered to residents of Marion and its surrounding counties.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Customer Service Liaison PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.