What are the responsibilities and job description for the Experienced Auto Service Advisors position at Parks Chevrolet Kernersville?
615 Hwy 66 S, Kernersville, NC 27284
AUTOMOTIVE SERVICE ADVISOR / WRITER
Potential Income: Up to $85,000!
Excellent training to teach you how to upsell to our large customer base!
Work closely with our Techs to learn fast, affordable services to sell the customer!
No Weekends!
Seasoned Techs know how to keep the service drive flowing and get you paid!
At least 1 Year of Service Advisor Experience Required
Only Experienced Should Apply!
Our Parks Chevrolet, Kernersville dealership has a substantial presence in the North Carolina market and is proud to be to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership with amazing upward mobility opportunities.
We believe that culture makes a difference. Our company’s core focus is building relationships that last, with our employees, customers, and community. Work hard / play hard is how we operate, and the overall team goal is our focus! We need to hire a Service Advisor / Writer. Are you ready to join the team that brings the power of YES? Don’t wait - apply today!
We Offer:
Salary Commission-based pay plan.
Potential income – up to: $85,000- Medical, Dental, Life, and Vision Insurance available after two full calendar months of employment
- 401(k) retirement plan
- Short-term and long-term disability
- PTO (paid time off)
- No weekends!
- Climate-controlled facility
- Professional working environment
Responsibilities – Service Advisor:
- Schedule appointments with customers
- Meet and greet customers
- Work with customer and technician to identify required maintenance using service history data
- Advise customers on necessary/suggested services, notify customer of any current special promotions and upsell additional services
- Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
- Estimate cost of mechanical, electric, or other repairs
- Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided
- Determine progress of repair/service orders and inform customer accordingly
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
- Review results of customer satisfaction surveys with service manager
- Establish positive relationships with customers
Qualifications/Requirements – Service Advisor:
- At least 1 year of Service Advisor experience is required
- Must have experience with demonstrated success as an Auto Service Advisor/Writer and have a pattern of 'sticking around'.
- Must be adept at working a plan for success and understand the processes necessary to achieve their objectives.
- High school diploma or equivalent
- Valid in-state driver's license
- Professional personal appearance
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Salary : $85,000
