Patient Service Representative

Parks Dermatology Center provides premier quality care in a safe, confidential, and friendly environment. With a team of 100 employees in 8 offices in Volusia and Flagler counties we specialize in skin cancer detection and removal while delivering exceptional aesthetic results through state-of-the-art techniques. Our company is currently looking for a Patient Service Representative with exceptional customer service skills for our New Smyrna Beach and Port Orange offices. You will be the first point of contact for our patients, ensuring they receive the highest level of service in a warm and welcoming atmosphere. You will be working alongside a team of professionals for a well-known, highly regarded, dermatology practice that puts our patients above all else.

Qualifications:

• Demonstrated ability to provide outstanding customer service in a fast-paced environment.
• Strong understanding of medical terminology and insurance verification processes.
• Being a team player
• Highly organized with attention to detail for accurate record-keeping.
• Great computer skills/Must be computer literate
• Able to work at a fast pace, multi-task, and have strong attention to detail
• Excellent communication skills to interact effectively with patients and staff.

Essential Job Functions

• Greet patients pleasantly
• Enter all patient data into the computer from intake forms, and schedule appointments
• Support the team in creating a welcoming environment for all patients.
• Educate patients about procedures and services offered at the practice.
• Scan copy and drop insurance and driver's license into practice management and electronic medical records system
• Responsible for various health information administrative duties including scanning, faxing, and indexing documentation into the patient’s electronic medical record; processing all release of medical records information requests in a timely, efficient manner to the correct manner.
• Collect deductibles, co-payments, and deposits from each patient
• Ability to communicate effectively with patients and all levels of personnel in a professional, courteous, and effective manner using excellent customer service skills.
• Experience working with electronic health records (E.H.R.) and practice management systems (PMS) is a plus.
• Able to answer a multi-phone line system
• Able to travel within Volusia and Flagler counties

Job Requirements

• Minimum: High School graduate, GED or equivalent.
• Must be able to travel within Volusia/Flagler County
• Must be consistent, punctual, and have reliable attendance.
• Able to carry at least 25 lbs.
• Able to go up and down stairs
• Require manual dexterity to operate a typewriter and the ability to type 40 wpm.
• Assists with special projects as needed.
• 35 to 40 hours a week
• Office hours are 6:30 a.m. to 5 p.m. Monday-Thursday and Friday 7:30 to 1 p.m.

If you are passionate about delivering exceptional patient care and want to be part of a dedicated team at Parks Dermatology Center, we invite you to apply today!*Our office does perform background checks and drug testing. We are a smoke-free workplace. Career advancement opportunities-promotions from within. 7 different health insurance plans to choose from, Dental, Vision, 401K, 7 paid holidays a year, a scrub allowance after 90-day probationary period, PTO and much more. Parks Dermatology Center believes in providing premier quality care in a safe, confidential, and friendly environment. We provide our patients with the latest state-of-the-art techniques; we are experts in skin cancer detection and removal and strive for the best aesthetic results possible. Our office will provide the highest quality of medical, surgical, and cosmetic dermatology services in a warm and personal setting. Parks Dermatology Center LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Paid time off

Medical Specialty:

• Dermatology

Schedule:

• Monday to Friday

Work Location: In person

Salary : $17