What are the responsibilities and job description for the GM Service Writer Job at Parks Motor Sales in Columbia position at Parks Motor Sales?
Job Summary
The Service Writer serves as the primary liaison between customers and the service department, ensuring excellent customer service, accurate communication of service needs, and efficient workflow within the dealership. This role involves coordinating vehicle service requests, creating repair orders, providing cost estimates, and ensuring customer satisfaction while adhering to General Motors standards and guidelines.
Key Responsibilities :
- Customer Interaction
- Communication with other departments
- Work Order Management
- Estimates and Approvals
- Scheduling
- Vehicle Knowledge
- Customer Follow-up
Qualifications :
Parks Motor Sales is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.