What are the responsibilities and job description for the Automotive Service Manager position at Parks of Gainesville?
SUMMARY
This person will be responsible over seeing the entire service department.
What We Offer:
- Opportunity for internal promotion and career growth with company
- Competitive pay plan
- 401(k) retirement plan options
- Full benefits including voluntary short and long term disability, dental, health, vision, medical
RESPONSIBILITIES
- Ensure customers receive prompt, courteous, and effective service
- Serve as a liaison between technicians and customers
- Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
- Spend quality time building relationships with the customers
REQUIREMENTS
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
