Front Desk Receptionist

Parkside Auto Sales is seeking a Front Desk Receptionist to join our team!

Parkside Auto Sales is a part of the family-owned Furrow Automotive, which also includes Land Rover of Knoxville, Land Rover Porsche of Chattanooga and Infiniti of Chattanooga.

Benefits include competitive pay, health, dental, vision, life, disability, 401k plan, paid holidays, paid time off and training.

Candidates must have a good driving record and submit to drug and background checks with authorization.

Position Information:

• The Receptionist/ Sales Liaison intercepts and routes incoming calls, takes thorough messages, and provides basic information to callers. S/he is the dealership’s front-line contact with the public and must represent the dealership in a professional, friendly manner at all times. She also assists the sales department.
• This position is Monday through Friday 8:30am to 6pm with an hour lunch break.

DUTIES AND RESPONSIBILITES:

• Intercepts all incoming calls, makes connections and relays calls.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Communicate messages to the appropriate parties in a timely manner.
• Produce drive out tags for Sales.
• Coordinate Next-up for Sales staff.
• Assist GM with projects as needed.
• Do PO's for Department.
• New Vehicle Inventory
• Coordinate New Car Inventory in Netstar and CDK as vehicles become ready to ship.

QUALIFICATIONS:

• Ability to read and comprehend instructions and information. Must speak clearly and slowly on the telephone and convey an image of professionalism and competence to callers. Must be able to convey messages to employees clearly and quickly. Must be able to judge when employees should and should not be interrupted, e.g., when a salesperson is with a customer. Professional personal appearance. Valid driver’s license and a good driving record.

WORKING CONDITIONS:

• Primarily work will be at a desk and on a computer.

NOTE:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological development).

I have carefully read and understood the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Knoxville, TN 37922: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $18