What are the responsibilities and job description for the Service Advsior position at Parkside Kia?
Service Advisor
Parkside Kia is seeking an organized and detailed Service Advisor.
Service Advisor Responsibilities
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Greeting customers promptly
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Obtaining customer and vehicle information
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Clearly reporting all vehicle symptoms as described by the customer
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Determining and recommending needed maintenance base on age, mileage and history of vehicle
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Prepare a complete and accurate estimate of cost for labor and parts
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Establish follow up time
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Monitor the progress of each vehicle throughout the day, and updating customers frequently
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Verifying that the final invoice reconciles with the work performed on the repair order
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Explaining all completed work and charges to customers
Job Requirements
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Proven record of achieving exceptional Customer Satisfaction
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Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
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Above average energy level
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A desire for a long term career with a growing organization
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Personal and professional integrity
Benefits
