What are the responsibilities and job description for the Front Desk Dental Receptionist position at Parktree Community Health Center?
Parktree Community Health Center is looking for a Front Desk Dental Receptionist!
Job Title: Front Desk Dental Receptionist
Department: Dental
Days and Hours of Work: Full Time (40 hours, Tuesday-Saturday, 8:00am-5:00pm; Hourly
Reports to: Dental Supervisor/Chief Dental Officer (CDO)/Dentist (during work day)
Job Summary: The front desk/dental assistant is a member of the oral health team and provides direct and indirect support to the Dentist before, during and after the provision of dental care services.
Essential Duties:
Works with the CDO to ensure the daily/weekly/monthly patient appointment schedules are correct and up to date.
Answers the telephones promptly to ensure excellent customer service and schedules appointments in compliance with the scheduling guidelines.
Registers the patient at the time of their appointment ensuring all information in the practice management program is accurate and up to date.
Schedules dental follow-up appointments as necessary.
Greets all patients and their family members using excellent customer satisfaction skills including eye contact, positive tone and cheerful aptitude.
Keeps the patient and their family updated on wait times and explains any delays in services.
Process fees, secure payments, enter data into practice management program. Give receipt of payment to patient/family as needed.
Participate in all safety/compliance programs.
Promote patient satisfaction principles and foster an excellent environment for the patient and their family.
Other duties as assigned by supervisor.
Job Qualifications and Skills:
High school diploma or equivalency examination.
Current CPR/basic life support.
Understanding of the Sliding Fee Discount Program and adherence to the policy.
Require knowledge of dental/medical terminology.
Must be able to communicate effectively, in English, both verbally and written.
Ability to work with diverse populations.
Treat all patients and colleagues with dignity and respect.
Bilingual English/Spanish required.
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $21