What are the responsibilities and job description for the OP Therapy Access Rep position at Parkview Health?
Job Summary:
This role involves handling administrative tasks, scheduling, and providing exceptional customer service to patients and healthcare professionals. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.
Qualifications:
Education & Experience:
- High school diploma or GED required.
- Medical terminology knowledge preferred.
- Two years of experience in a medical office, call center, customer service, or clerical setting preferred.
Skills & Competencies:
- Proficiency in general computer skills, including basic internet use.
- Experience with Microsoft Office applications.
- Strong keyboard and multi-line phone operation skills.
- Excellent verbal and written communication skills.
- Professional telephone etiquette and strong organizational and problem-solving skills.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Creative and forward-thinking approach when facing challenges.
Additional Requirements:
- Must maintain a professional appearance and adhere to clinic/facility dress code.
- Must be willing to work at multiple locations as assigned.
