Wholesale Parts Manager

About Us: Parkway is locally owned and operated. We have been in the Houston area for more than 40 years. We have three locations… Parkway Chevrolet, Parkway Family Kia, and Parkway Family Mazda. We operate elite, state-of-the-art service departments.

Benefits:

• Medical, Dental and Vision
• Life and Short-Term Disability
• Continuous Improvement Training
• 401K with Match
• Paid Vacation
• Paid Holidays
• Employee Discounts on Parts, Services and Vehicles
• Opportunities for Growth

Job Summary:
We are seeking an experienced and highly motivated Wholesale Parts Manager to oversee the day-to-day operations of our wholesale parts department. The ideal candidate will have at least 7 years of experience in the domestic automotive industry, with a strong background in parts management, customer relations, and inventory control. As the Wholesale Parts Manager, you will be responsible for managing a team, building relationships with wholesale customers, ensuring inventory accuracy, and driving sales growth for the parts department.

Key Responsibilities:

• Wholesale Customer Relations: Build and maintain strong relationships with wholesale customers, including repair shops, body shops, and fleet operators. Ensure customer satisfaction by providing exceptional service and quick resolutions to issues.
• Inventory Management: Oversee inventory levels to ensure sufficient stock for wholesale demand. Implement and maintain inventory control procedures to minimize shortages, overstocking, and dead stock.
• Sales and Profitability: Develop and execute strategies to increase wholesale parts sales. Monitor sales trends, pricing structures, and margin targets to ensure the department meets financial goals.
• Team Leadership: Supervise and mentor a team of parts advisors and support staff. Provide training, guidance, and support to ensure the team meets performance objectives and adheres to company policies and standards.
• Order Processing and Fulfillment: Ensure accurate and timely processing of wholesale orders, including product sourcing, pricing, and delivery coordination. Resolve any order discrepancies in a prompt manner.
• Supplier Relationships: Maintain strong relationships with parts vendors and suppliers to negotiate pricing, order fulfillment, and terms. Monitor supplier performance and address any issues with product quality or delivery delays.
• Reporting and Analysis: Prepare regular reports on sales performance, inventory levels, and customer feedback. Use data and industry insights to identify areas for improvement and growth opportunities.
• Compliance & Safety: Ensure compliance with all company, local, state, and federal regulations concerning parts distribution, safety, and business practices.
• Customer Support: Address customer complaints or issues promptly and professionally. Ensure parts are delivered in a timely manner and meet or exceed customer expectations.

Qualifications:

• Experience: A minimum of 7 years of experience in the domestic automotive parts industry, with at least 3 years in a managerial or supervisory role. Experience with wholesale parts distribution is highly preferred.
• Technical Knowledge: Strong knowledge of automotive parts and components, including aftermarket, OEM, and performance parts. Familiarity with automotive repair processes and terminology is essential.
• Leadership Skills: Proven ability to lead, train, and motivate a team to meet sales goals and deliver excellent customer service.
• Sales & Negotiation Skills: Ability to identify new sales opportunities, negotiate pricing, and maintain profitability while meeting customer needs.
• Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers, suppliers, and team members.
• Organizational Skills: Strong attention to detail and the ability to manage multiple tasks and priorities in a fast-paced environment.

Working Conditions:

• Full-time position with occasional evening and weekend shifts required, based on business needs.
• Work environment includes a mix of office and warehouse settings, with regular interaction with customers and vendors.

License/Certification:

• Driver's License (Required)

Parkway Family Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.