What are the responsibilities and job description for the Dental Front Office Coordinator position at Parkway Dental?
Job Overview:
We are seeking a dedicated Front Office Coordinator to join our team. The ideal candidate will have experience in dental office settings and possess strong administrative skills. You will play a crucial role in ensuring the smooth flow of the front office, as well as patient care and treatment scheduling. Previous experience in a dental office setting is a must. Qualifications:
- Minimum 1 year Dental Experience required.
- Bilingual in English/Spanish strongly preferred (but not required).
- Experience in Ortho treatment and Implant planning as well as general dentistry is a plus!
- In-depth knowledge of dentistry and ability to describe procedures in simple language.
- Compassionate, patient-centered, polished, and personable.
- Exceptional customer service, communication, and phone skills.
- Multi-tasker and team player! We all work together to make our office the best patient experience possible.
- Must be proficient in treatment coordination (working with the Doctor to educate patients, present treatment, and make financial arrangements).
- An Ideal Candidate should be capable of completing all of the following day to day duties including but not limited to recall, scheduling, tracing, billing, presenting treatment plans, collecting payments, and ensuring all front office duties are carried out smoothly and efficiently.
- Friendly, highly self- motivated, reliable, trustworthy.
- Creative problem-solving skills, and ability to help and supervise others.
- Keen understanding of dental scheduling and financial systems.
Key Goals and Benchmarks for this role:
- Daily, monthly, and yearly production and collection goals achieved.
- Meets monthly and quarterly case acceptance ratios.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Schedule:
- Monday to Friday
- No weekends
Experience:
- Dental office: 1 year (Required)
Ability to Commute:
- Rolling Meadows, IL 60008 (Required)
Work Location: In person
Salary : $25 - $30
