What are the responsibilities and job description for the Service BDC Representative position at Parkway Family Auto Group?
Parkway Chevrolet has immediate openings for experienced Business Development Center Service Representatives. The ideal candidate should be able to perform the following essential duties.
Provide excellent customer service.
Log all inbound and outbound calls.
Accurately log all appointments on the Daily Appointment Log.
Make follow-up calls to all customers
Responsible for thorough communications with team leader to insure proper handling of customers.
Each CSR is to report improper phone handling to the BDC Manager, as well as other procedures that are violated.
This is not necessarily an exhaustive list of responsibilities, skills duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technological developments).
Requirements: .
High School Diploma or GED
Valid Driver's License with a clean driving record
2 years of customer service experience
Job Type: Full-time
Starting Pay: $14.00/hr
Benefits:
Provide excellent customer service.
Log all inbound and outbound calls.
Accurately log all appointments on the Daily Appointment Log.
Make follow-up calls to all customers
Responsible for thorough communications with team leader to insure proper handling of customers.
Each CSR is to report improper phone handling to the BDC Manager, as well as other procedures that are violated.
This is not necessarily an exhaustive list of responsibilities, skills duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technological developments).
Requirements: .
High School Diploma or GED
Valid Driver's License with a clean driving record
2 years of customer service experience
Job Type: Full-time
Starting Pay: $14.00/hr
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- Driver's License (Required)
Salary : $14
