Demo

Veterinary Customer Service Representative

Parkway Veterinary Center
Sarasota, FL Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/27/2025

We’re looking for a friendly, organized receptionist to be the welcoming face of our privately-owned veterinary clinic. This is a full-time position. In this role, you’ll help create a positive experience for both pets and their owners by managing appointments, handling client communication, and supporting our veterinary team. If you have a strong customer service background and a passion for working with animals, this could be the perfect fit.

Why Choose Parkway Veterinary Center
At our privately-owned clinic, you'll enjoy benefits that corporate practices simply can't match. Experience direct access to leadership without layers of management, allowing your voice to be heard and your ideas implemented. As our receptionist, you'll build meaningful relationships with clients and their pets, creating truly personalized experiences without the constraints of corporate protocols or metrics. Join our close-knit team where you can make a real difference in how clients and patients experience veterinary care,
from the first phone call to the final checkout.

What You'll Do:

  • Greet clients and their pets with warmth and professionalism
  • Answer phones, schedule appointments, and manage client records
  • Process payments and handle paperwork accurately
  • Provide clear, compassionate communication to pet parents
  • Work with veterinary staff to support a smooth client and patient experience
  • Stay calm and efficient during busy or stressful situations

Requirements:

  • 3 years of experience in customer service, veterinary reception, or animal care
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable working with animals and supporting pet owners emotionally
  • Professional and adaptable when handling difficult situations

The Right Person for This Job:
You’re naturally compassionate and calm under pressure. You know how to explain complex information clearly and handle sensitive conversations with professionalism and care. You’re organized, adaptable, and able to juggle multiple tasks without losing your positive attitude.

About Our Clinic:
We’re a locally owned, independent veterinary practice that takes the time to know our team, our clients, and their pets. We focus on preventative care and open communication, creating a positive and family-friendly environment where both staff and clients feel supported.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off

Schedule:

  • 4x10
  • Rotating weekends

Experience:

  • Veterinary: 3 years (Required)

Ability to Commute:

  • Sarasota, FL 34243 (Required)

Ability to Relocate:

  • Sarasota, FL 34243: Relocate before starting work (Required)

Work Location: In person

Salary : $16

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Veterinary Customer Service Representative?

Sign up to receive alerts about other jobs on the Veterinary Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$37,360 - $44,637
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$37,360 - $44,637
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$59,238 - $75,660
Income Estimation: 
$36,827 - $46,853
Income Estimation: 
$41,386 - $50,832
Income Estimation: 
$41,386 - $50,832
Income Estimation: 
$46,208 - $58,785
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Veterinary Customer Service Representative jobs in the Sarasota, FL area that may be a better fit.

Customer Service Representative

GreatFlorida Insurance-Nicole Adams Agency, Lakewood, FL

CUSTOMER SERVICE REPRESENTATIVE

Universal Insurance, Sarasota, FL

AI Assistant is available now!

Feel free to start your new journey!