What are the responsibilities and job description for the Field Supervisor position at Parkwell?
Job Details
Description
Parkwell
Parkwell is proud to be a 2023 Top Workplace as determined by an employee feedback survey and recognized by the Denver Post. We are a values driven company that prides itself on phenomenal culture and putting people at the center of what we do. We will continue to provide more opportunities and growth for our people and we hope you will join our team so you can join us in this endeavor!
Position Summary
As the field supervisor you will be responsible for a wide range of duties from daily maintenance and auditing at all our locations to customer and client interaction while maintaining a positive, helpful attitude. This position requires extensive driving from location to location and a good working vehicle (provided by employee).
Schedule
This is a full-time position (32 hours or more each week). Schedule will be determined on a bi-weekly basis and is subject to change based on business needs.
Maintenance Duties and Responsibilities:
- Check in daily on all locations.
- Ensure all parking equipment is functioning properly and perform necessary maintenance when needed.
- Ensure all tickets, receipts, and other supplies are stocked properly at each location.
- Inspect cleanliness of all parking equipment.
- Ensure all signage is in working order (clean on weekly basis or as needed).
- Check for cleanliness at all locations; including but not limited to; trash pickup, sweeping, graffiti removal, and other cleaning relation items as necessary.
- Ensure all maintenance tasks and assignments are performed efficiently and thoroughly.
Auditing and Enforcement Duties and Responsibilities:
- Audit each designated parking lot/garage and check for violations.
- Issue citations to violators and follow detailed citation issuance protocol.
Customer and Client Service Duties and Responsibilities:
- Greet every customer you encounter with warm and friendly greeting.
- Offer to assist every/any customer who appears to be in need of assistance.
- Maintain a high level of professionalism with clients and work to establish a positive rapport with every customer – learn the names and key people at each site (property managers, engineers, janitorial, security, etc).
- Report immediately to management any issues related to customer or client experience.
- Deliver items like monthly hang tags, access cards and validations to customers or clients.
- Be able to answer incoming customer calls regarding service problems, customer questions and general client concerns.
Other Duties and Responsibilities:
- You will be asked from time to time to perform other duties not listed in this description. The expectation is that you are flexible and open-minded to these assignments.
Qualifications
Position Requirements
- Valid driver’s license
- Successful completion of criminal and motor vehicle background check
- Reliable transportation
- Customer Service experience
- Must be okay working with hands and fixing things
Salary : $23
