What are the responsibilities and job description for the Application Specialist position at Parmele Disability Advocates?
Job Description
Job Description
Benefits :Hours : Monday - Friday 8 : 00 - 5 : 00 PM
Location : Work remotely from home once in-office training is complete.
Why Work Here?
We are passionate about our jobs knowing that we are making a positive difference everyday.
Parmele Disability Advocates is seeking a full-time Application Specialist to join our team! This role is essential in guiding clients through the Social Security Disability application process with care and professionalism. If you are a detail-oriented, compassionate individual who enjoys assisting others, we encourage you to apply!
Key Responsibilities :
- Assist clients in completing online applications for disability benefits via phone.
- Follow up with clients to confirm appointment details and gather necessary information.
- Provide clear guidance on the application process, ensuring accuracy and efficiency.
- Maintain accurate client records and documentation within our database.
- Work collaboratively with interdisciplinary teams to ensure smooth and effective claim transition.
- Confident and professional phone demeanor
- Strong ability to guide clients through complex processes with patience and clarity
- Excellent organizational and data-entry skills
- Proficiency in Microsoft Office and database management
- Prior experience in customer service, phone-based support, or administrative work is preferred.
Qualifications :
About Parmele Disability Advocates :
At Parmele Disability Advocates, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in our community. We are a growing organization with offices throughout Missouri, Kansas, Illinois and Oklahoma, and we take pride in providing meaningful support to those in need.