Adventureland Park - People & Organization Coordinator (Human Resources)

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

People & Organization (P&O) Coordinators are professional team members responsible for helping with a variety of human resources-related tasks, including but not limited to records management, uniform management, scheduling, employee events and helping to maintain positive employee relations.

Ideal candidates will have superior social, communication, writing, and organizational skills, and have a natural talent for helping others!

We Are Currently Looking For a

Adventureland Park - People & Organization Coordinator (Human Resources)

Roles & Responsibilities

• Welcome team members and guests with a smile and positive attitude!
• Professionally and legally represent Adventureland Resort to ensure continued compliance with all federal, state, and local employment laws
• Distribute team member uniforms and keep track of inventory
• Create team member ID badges and name tags
• Assist with recruiting and interviewing initiatives throughout the season
• Schedule team member orientations and ensure all team members complete the required onboarding activities
• Conduct Park tours for new employees
• Assist with the coordination and execution of exciting team member events
• Respond to team member inquiries via phone and email
• Distribute paychecks on a bi-weekly basis and answer inquiries related to pay
• Assist with timekeeping for assigned departments
• Review payroll and proactively identifies errors
• Assist with data entry into HRIS and Learning systems
• Review and track compliance with work permits for minors
• Assist with processing HR paperwork, employee transactions, and terminations
• Assist employees with Workday navigation and password resets
• Assist with scheduling departments using workforce management platform, Quinyx
• Perform copying, filing and various other administrative duties
• All other duties assigned by leadership
  
  

J1 International Student Responsibilities

For certain Palace locations, this position will assist P&O leadership with day-to-day management of the summer international exchange program. Duties may include:

• Assist J1 International Students with questions, housing payments, paperwork processing, etc.
• Assist with new international student orientation sessions
• Welcome new arrivals and help get them checked in and moved into housing
• Assist with the preparation and cleaning of J1 housing locations
• Help prepare beds in the student housing facility prior to move in
• Assist students with submitting Social Security paperwork
• Assist students with opening new bank accounts
• Transport J1 students to approved destinations, when needed
• Assist with addressing any concerns the students may have
• Assist employees with making doctor’s appointments and transport them to the doctor as needed
• Determine housing deduction amounts for J1 room-and-board
  
  

Education & Work Experience

• Minimum of 1-year of related work experience in HR highly desired.
• College education preferred but equivalent work experience will also be considered
• Previous experience with utilizing centralized scheduling or workforce management platforms highly desired
  
  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to portray a positive, professional attitude
• Ability to maintain confidentiality and protect sensitive employee data
• Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Knowledge of Google Sheets or Smart Sheet, a plus
• Ability to use office technology and equipment, such as PC, software, and copier
• Ability to follow direction, multi-task, and work as part of a team as well as independently
  
  

Physical Requirements

• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
  
  

Working Conditions

• This role will be primarily based in an office setting with some interaction with other outdoor park locations
• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
  
  

Team Member Benefits

Working at Adventureland Resort is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland Resort employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!   

 

Palace Perks & Benefits

   

• Flexible schedule   
• Ability to cross-train and learn unique skills across various departments   
• Free admission to Adventureland Theme Park/Waterpark and all Palace Entertainment parks on your days off   
• Invitations to exclusive company-sponsored employee events throughout the season        
  
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland Resort. Apply today!   

Do not miss the chance to spark your career now!   

Do not miss the chance to spark your career now!