Lake Compounce - Seasonal Food & Beverage Warehouse Lead

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Food & Beverage Warehouse Lead is responsible for managing the operations of all warehouse locations throughout the park. This position will be responsible for all aspects of warehouse operations and its team members, including training, accountability, food safety and sanitation, internal guest service, receiving activities, delivery fulfillment and quality controls. This role is key to ensuring smooth day-to-day operations.

We Are Currently Looking For A:

Lake Compounce - Seasonal Food & Beverage Warehouse Lead

Roles & Responsibilities:

The Food & Beverage Warehouse Lead is responsible for managing the operations of all warehouse locations throughout the park. This position will be responsible for all aspects of warehouse operations and its team members, including training, accountability, food safety and sanitation, internal guest service, receiving activities, delivery fulfillment and quality controls. This role is key to ensuring smooth day-to-day operations.

Roles & Responsibilities:

• Conducts opening and closing procedures of assigned areas.
• Acts as a mentor and coach to less experienced Warehouse team members
• Ability to perform all Warehouse team functions and provide back-up as needed
• Practices, teaches and enforces proper food safety guidelines adhering to company policy and local Health Department requirements.
• Maintains all alcohol safety practices when applicable.
• Assists with team training and scheduling, as needed
• Assists with timekeeping for hourly team members.
• Supervises team members and leads daily activities, ensuring all break and labor guidelines are followed.
• Oversees quality controls of food items.
• Leads team in Guest Service interactions and friendliness standards.
• Maintains cleanliness of all interiors and exterior warehouse areas.
• Oversees inventory, focusing accurate and timely receiving, order fulfilment, physical and cycle counts and waste controls.
• Interfaces with other stakeholders on product and supply needs.
• Interfaces with maintenance on all equipment or physical plant needs.
• Inspect all products that are delivered to ensure they are undamaged.
• Ensure that all invoices from deliveries are properly received and communicated to the proper colleagues for payment.
• Ensure that their team is following safety guidelines set by the organization as well as OSHA, Department of Health, State, and Local guidelines.
• Other duties as assigned.
  
  

Skills:

Communication: Highly developed interpersonal, verbal and written communication skills, including presentation skills; ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel

Leadership: Inspire others to achieve results, establish credibility throughout the organization and maintain a visible leadership role in appropriate industry, community and business organizations as necessary

Problem Solving/Analysis: Define problems, research and collect data, draw valid conclusions and execute remedial strategies in a timely manner

Project Management: Understand and manage projects from concept to completion. Develop and achieve strategic objectives, plans and time schedules; organize and manage competing priorities, while maintaining a steadfast commitment to detail

Executive Presence: Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates

Flexibility: Handle multiple priorities simultaneously; maintain a flexible work schedule to meet changing demands for multiple concurrent projects

Initiative and Adaptability: Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment

Computer Proficiency: MS Office Suite (Excel, Word, Outlook, PowerPoint)

Education And Experience:

• High School Diploma, GED, or equivalent preferred
• 1-2 years previous warehouse experience highly desired
• Must become certified to operate forklifts and/or other mechanical equipment within 30 days of hire.
• Must become Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire, when required by state and local guidelines.
  
  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work until later hours of the evening, from open to close
• Must possess a valid driver’s license and a good driving record
• Ability to safely and efficiently operate motorized vehicles and equipment
• Ability to comply with all uniform policies
• Ability to work independently as well as with a team
• Willingness to learn
• Ability to work in a fast-paced setting
• Excellent customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
  
  

Physical Requirements:

• Ability to stand or walk for long periods of time
• Ability to frequently kneel, stoop, or twist
• Frequent bending, squatting and reaching above shoulders
• Ability to walk long distances throughout the park
• Ability to work in enclosed and refrigerated areas
• Ability to work in all weather conditions and elements including the direct sun with no shade, cold, rain, snow, ice, dust, and all other outdoor weather elements
• Ability to work in both indoor and outdoor setting for long periods of time
• Ability to withstand heat and humidity in the various food stands and restaurants
• Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more.
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see details of objects that are more than a few feet away
• Ability to tolerate exposure to dust and cleaning chemicals
  
  

Working Conditions:

• Frequent interaction with outdoor and indoor areas of the park
• Exposure to the variable outside and inside temperatures, including high heat, cold, humidity, dust, rain, and other weather conditions
• Exposure to refrigerated temperatures on a regular basis
• Fast-paced environment with constantly shifting priorities and challenges
• Potential to be asked to work in other areas of the park, as needed
• Subject to constant repetitive motion
• Frequent interaction with motorized equipment, vehicles, and machinery
• Subject to frequent interruptions and may need to reprioritize activities
• Subject to frequent loud noises and vibrations
• Subject to the handling of and exposure to chemicals, detergents, and cleaners
  
  

Relationships:

Internal: Warehouse team members and leaders; Food & Beverage team members and leaders; Maintenance team members; Park Operations leadership

External: Guests; Delivery Services; Suppliers

Team Member Benefits:

Working at Lake Compounce is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Lake Compounce Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and all Palace Entertainment parks on your days off
• Invited to exclusive employee events throughout the season
  
  

We have great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!

Do not miss the chance to spark your career now!