Lake Compounce - Seasonal Security Lead

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Leads are responsible for break rotations, patrolling, and documentation. They also oversee a team of security guards and/or parking lot attendants providing consistent check-ins and incentives. All Security Leads must have a CT Security Officer Certification (guard card).

We Are Currently Looking For A:

Lake Compounce - Seasonal Security Lead

Roles & Responsibilities:

Security Leads are responsible for overseeing break rotations, patrolling, and documentation. They also oversee a team of security guards and/or any other related and assigned departments (e.g. parking lot attendants) and provide consistent check-ins and incentives.

Roles & Responsibilities:

• Direct and assign duties to security-related team members accordingly
• Secure premises and personnel by patrolling property
• Inspect buildings, equipment, and access points
• Perform access control and personal property inspections at park entrance and exits, when needed
• Prevents losses and damage by reporting irregularities
• Patrol Park and parking lot
• Develop and supervise a break rotation
• Assist the attendants with traffic duties as needed
• Enforce the parking lot rules and regulations
• Delegate responsibilities as directed by Security Supervisors
• Assist with training.
• Be vigilant and proactively identify potential security risks and threats.
• Assist with timekeeping for other hourly security team members
• Respond to routine and emergency calls throughout the park property.
• Enforce the Park rules and regulations
  
  

Skills:

Communication: Highly developed interpersonal, verbal and written communication skills, including presentation skills; ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel

Leadership: Inspire others to achieve results, establish credibility throughout the organization and maintain a visible leadership role in appropriate industry, community and business organizations as necessary

Problem Solving/Analysis: Define problems, research and collect data, draw valid conclusions and execute remedial strategies in a timely manner

Project Management: Understand and manage projects from concept to completion. Develop and achieve strategic objectives, plans and time schedules; organize and manage competing priorities, while maintaining a steadfast commitment to detail

Executive Presence: Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates

Flexibility: Handle multiple priorities simultaneously; maintain a flexible work schedule to meet changing demands for multiple concurrent projects

Initiative and Adaptability: Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment

Computer Proficiency: MS Office Suite (Excel, Word, Outlook, Powerpoint)

Education And Experience:

• High School diploma, GED, or equivalent; Equivalent work experience will also be considered
• College degree in Criminal Justice or related discipline desired; Equivalent work experience will be considered
• 2 year of previous security, criminal justice, or related experience highly desired
• Connecticut Guard Card is required
  
  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must be able to work third shift (overnight) if the park security operates on a 24-hour schedule
• Must possess a valid driver’s license and a good driving record
• Ability to address multiple tasks and priorities in a fast-paced environment
• Excellent customer service skills, ability to resolve questions, problems, issues, and concerns
• Excellent interviewing, listening, and note-taking skills.
• Ability to maintain certifications as required by assignment.
• Ability to operate dispatch radio and/or other communication devices.
• Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner.
• Ability to professionally and calmly deal with stressful and/or tense situations.
• Ability to understand and carry out verbal and written instructions.
• Ability to collaborate with external first responders and emergency personnel.
• Ability to apply knowledge of security methods, procedures, and techniques to specific situations.
• Ability to operate a variety of electronic equipment, such as cameras, radios, and/or personal computers.
• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs.
  
  

Physical Requirements:

• Ability to stand or walk for long periods of time
• Ability to sit or stand for long period of time
• Ability to walk long distances throughout the park
• Ability to work in both indoor and outdoor setting for long periods of time
• Ability to withstand heat, humidity, direct sun, cold, and other weather elements
• Good visual acuity, night vision, and peripheral vision.
• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.
• Ability to kneel, stoop, or twist for long periods of time
• Occasional bending, squatting and reaching above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing up to 30 pounds.
• Ability to tolerate loud noise levels, flashing lights, and heavily populated environments
• Ability to see details of objects that are more than a few feet away
  
  

Working Conditions:

• Exposure to the variable outside and inside temperatures, including high heat, cold, humidity, dust, rain, and other weather conditions
• Exposure to a variety of stressful emergency situations involving people or property
• Frequent interaction with all outdoor and indoor areas of the park
• Some sedentary motion, while sitting and utilizing computer/camera equipment
• Fast-paced environment with constantly shifting priorities and challenges
• Subject to dark environments, particularly during midnight shift
• Subject to constant repetitive motion
• Subject to frequent loud noises and flashing lights
  
  

Relationships:

Internal: Security team members and leadership; Dispatchers; EMTs; HSE team members; Admissions team members; All other park team members; Park Operations Leaders; General Manager

External: Guests, External first responders and emergency personnel; External media agencies; Community officials; State agencies and inspectors; Vendors

Team Member Benefits:

Working at Lake Compounce is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Lake Compounce Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and all Palace Entertainment parks on your days off
• Invited to exclusive employee events throughout the season
  
  

We have great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!

Do not miss the chance to spark your career now!