What are the responsibilities and job description for the Resource Specialist position at Parrish DeVaughn PLLC?
DUTIES AND RESPONSIBILITIES :
- Contact Insurance companies to set up claims and send out letters of representation.
- Request reports, videos, and photos from police departments.
- Request medical records and itemized billing in case management software.
- Follow-up on requests proactively until received, and update status of requests in software.
- Update values in case management software when medical bills and EOBs are received; include any payments, adjustments, etc. in the multiple payments section of each entry.
- Contact client's health insurance providers to request EOBs / itemized statements of benefits and send letters of representation with an updated medical authorization.
- Follow-up on EOB requests proactively (a minimum of once / week) until received; update statuses in the Comments section of each request and / or in the Notes section of the case management software.
- Save incoming mail and faxes daily while recording receipt in software.
- Pay invoices for medical records, litigation services, and police department requests.
- Perform other related duties as assigned by management.
Requirements
QUALIFICATIONS :
