What are the responsibilities and job description for the Operations Team Leader position at Parsec, LLC?
Company Overview:
At Parsec, LLC., we pride ourselves on being a leading provider of contract intermodal management services throughout North America. Our history dates back to 1949, where we built an integrated network consisting of qualified personnel, state-of-the-art equipment, and comprehensive resources. We strive daily to be the most efficient leader in the transportation industry while serving our customers and people with utmost respect and integrity.
About This Role:
- We are seeking an experienced Operations Supervisor for our operation based in Dolton, IL.
- This position involves controlling all ramp operations within the intermodal terminal, ensuring trains are received efficiently and safely.
- We require an aggressive, forward-thinking, and highly motivated candidate to work in a fast-paced environment.
Responsibilities:
- Manage the day-to-day operations of the intermodal ramp, focusing on safety, performance, and productivity.
- Lead and mentor a team of ramp personnel, providing guidance, support, and training to enhance their performance and professional growth.
- Evaluate KPIs to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
- Collaborate with customer service teams to ensure timely and accurate communication with customers regarding shipment status, delays, and other relevant information.
- Maintain accurate records, generate reports, and document daily ramp activities to provide insights for management decision-making.
Requirements:
- Experience in ramp operations, specifically in the intermodal transportation industry.
- Ability to work in varying weather conditions.
- Bachelor's or Associate's degree (Preferred).
- Effective oral and written communication skills.
- Strong computer skills, including knowledge of Microsoft Office.
- Documented successful completion of lawful post-offer, pre-employment checks, including criminal background check and drug screening.
