What are the responsibilities and job description for the Member Services Manager position at Parthenon Management Group?
Description
Parthenon Management Group
POSITION DESCRIPTION
Position : Member Services Manager
Reports to : Senior Association Leader
We are Solutionaries.
Parthenon Management Group is an association management company offering management services to professional medical and scientific societies. We offer strategic guidance and bring creative solutions with a vision for the future.
The Member Services Manager supports PMG's goals, values and philosophy by exhibiting the following behaviors : excellence, quality service, commitment and accountability. As a member of the PMG team, performance includes demonstration of the following accountabilities : communication, teamwork and job knowledge. The position performs high-level administrative and management duties necessary to provide association management services to professional societies managed by Parthenon Management Group. The Member Services Manager is the primary management leader of professional societies managed by Parthenon Management Group. The Member Services Manager is responsible for overseeing the administration, annual meeting, programs and strategic plan of the organization. Other key duties include fundraising, marketing, community outreach, problem-solving and strategizing to ensure the organization's long and short-term goals come to fruition.
PRIMARY DUTIES AND RESPONSIBILITIES , include the following but are not limited to :
Governance : Works with the Board of Directors and Committees in order to fulfill the organization mission.
- Responsible for leading the society in a manner that supports and guides the organization's mission as defined by the Board of Directors in collaboration with Parthenon Management Group.
- Responsible for communicating effectively with the Board of Directors and providing, in a timely and accurate manner, all information necessary for the board to function properly and to make informed decisions.
- Strategic planning and implementation.
- Oversee organization Board and committee meetings.
o This includes scribing discussion overview and the preparation of official minutes of each meeting for approval by the Society's Secretary, officers or committee chair.
o Prepares a summary action items following each meeting.
o Follows up with the President and / or other officers and board members responsible for accomplishing the action items and provides administrative or other assistance in accomplishing those tasks.
o Monitors progress and holds members accountable for results.
o Documents the societies' plan of work for each year.
o Outlines the actions necessary to accomplish that plan.
o Tracks and records the accomplishment of each step in the work plan.
o Provides timely reports of the activities of the society, its committees, and staff to the Board.
Financial Performance and Viability : Develops resources to ensure the financial health of the organization.
Organization Mission and Strategy : Works with board to ensure that the mission is fulfilled through programs, strategic planning and community outreach.
Organization Operations. Oversees and implements appropriate resources to ensure that the operations of the organization are appropriate .
Oversee the organization of Annual Meeting and other meetings of the organization.
Additional duties as required :
EDUCATION AND / OR EXPERIENCE
WORK ENVIRONMENT
Position is in an office setting that involves everyday risks or discomforts requiring normal safety precautions. On occasion, the individual must be able to do moderately demanding physical activity such as handling and opening boxes weighing 35-40 pounds, standing and walking extensively throughout the day. Limited to moderate travel is required.
BENEFITS
People come first at PMG. That goes for both our clients and our team members. We are known for our exceptional customer service and work ethic. Our clients are like family to us! But our real families are also a priority. From flexible work schedules, including work-from-home plans, paid volunteer days, profit sharing and more, PMG takes great care of its team members.
o Medical, Vision, and Dental insurance
o Disability insurance
o 401(k)
o 2 Personal Days, 8 Paid Holidays, PTO Days
o 6 weeks parental leave
o Employee Development
