Account Management and Partnerships Director

Description

Love What You Do and Why You Do It!

Participate Learning is a force for good that connects teachers and students through global education programs to foster human understanding and create peace around the world. We offer purpose-driven, challenging work in a collaborative environment, a flexible and open culture, and encourage employees to pursue their professional and personal passions.

What You’ll Do

We are seeking a strategic and results-driven Account Management and Partnerships Director to lead and grow relationships with education sector clients. The ideal candidate will act as a trusted advisor and leader, ensuring customer satisfaction, retention, and growth. This role requires a combination of strategic thinking, leadership, and a passion for education.

Key Responsibilities

• Account Management: Establish and maintain relationships with school districts, administrators, school principals, and other education leaders to retain existing accounts and acquire new accounts.
• Client Advocacy: Act as an internal champion for customers, sharing client feedback with product development and implementation teams, and evaluating risks affecting business relationships.
• Sales Growth: Retain and grow sales partnerships with assigned accounts by monitoring service levels, managing client satisfaction, and upselling additional products and services.
• Business Development: Identify and pursue new opportunities for growth within existing accounts, particularly in Virginia, and leverage existing networks to open new accounts nationwide.
• Cross-Functional Collaboration: Work with Marketing, Finance, Legal, Teacher Experience, and Education Programs to coordinate interactions and ensure smooth transitions from sales to implementation.
• Revenue Generation: Develop proposals, budgets, and customized sales strategies for potential clients or upsells, and track a pipeline of qualified leads through the buying process until deals are closed.
• Networking and Brand Ambassadorship: Support networking efforts, represent Participate Learning at conferences and events, and seek potential partnerships with like-minded organizations.
• Leadership: Collaborate with Participate Learning leadership to develop annual sales strategy, objectives, and key performance indicators.
  
  

Requirements

Experience You Bring

• Education: Bachelor’s degree in Education, Education Administration, Business, or a related field.
• Experience: 5 years of client services work in the K-12 education market preferred. Former K-12 classroom experience in public school districts is a plus.
• Communication: Excellent verbal, written, and presentation skills, with the ability to communicate persuasively and in an informed, credible manner.
• Relationship Building: Ability to build and maintain relationships with educators, community stakeholders, and school administrators.
• Sales Acumen: Proven track record of identifying opportunities, negotiating deals, and closing sales.
• Leadership: Strong planning, problem-solving, influencing, and organizational skills to lead teams and achieve company objectives.
• Technical Proficiency: Proficiency with CRM software like Salesforce for tracking, monitoring, and reporting on activities.
• Travel: Ability to travel up to 50% of the time to visit and develop key accounts.
• Based in Virginia (preferred, but not required)
• Location: This is a fully remote job but being in the Virginia area a plus
  
  

Why Join Us?

• Impact: Make a difference by supporting global education programs that foster empathy and human understanding.
• Growth: Enjoy opportunities for personal and professional development within a purpose-driven organization.
• Flexibility: Work in a collaborative, open, and flexible environment with unique benefits like an Infant-At-Work and Bring Your Dog to Work Program.
• Comprehensive Benefits: Access attractive benefits for medical, dental, vision, life insurance, parental leave, and more.
  
  

What You’ll Love About Us

Participate Learning is a B Corporation headquartered in Chapel Hill, NC, that partners with K-12 schools and districts to provide cultural exchange teachers, global education, and language immersion programs in Spanish and Mandarin. As part of our B Corp commitment, one of the essential measures of the success of our business is the positive impact we make on our employees. Our work inspires everyone to be change agents, bringing more empathy and connection to the world.

Benefits And Perks

• Medical, dental, and vision coverage
• Company-paid long-term, short-term disability, and life insurance
• Paid maternity/paternity leave
• Generous vacation and separate sick time
• Wellness program
• Adoption assistance
• Infant-at-work and bring-your-dog-to-work programs
• Cell phone reimbursement
• Fully stocked kitchen
• Volunteer time off
• Professional development funds
• Tuition assistance
• Cultural experience & milestone benefit every three years
  
  

Equal Opportunity Employer

Participate Learning is committed to diversity, equity, and inclusion in the workplace. We encourage applications from people of all backgrounds and perspectives. We do not discriminate on the basis of race, color, religion, national origin, gender, age, disability, marital status, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.