What are the responsibilities and job description for the Customer Service Representative/Dispatcher position at Partner Communications Cooperative?
641-498-7701
101 East Church Street 877-433-7701
P.O. Box 8 Fax 641-498-7308
Gilman, Iowa 50106 www.pcctel.net
Customer Service
Overview:
Partner Communications Cooperative located in Gilman, IA is a local Telephone, and Internet provider.
We service Gilman, Kellogg, Rock Creek, Oakland Acres, Rhodes, Melbourne, Baxter, State Center and Newburg.
We are looking to hire a detail oriented individual to fill an upcoming opening in our customer service department. This position will report to our Gilman, IA location.
Some Responsibilities:
- Dispatches Technicians for installations or repairs.
- Receive inbound customer calls for services, payments and support issues.
- Complete customer orders for new or existing installations.
- Complete daily deposits as needed.
- Input customer billing information into the billing software.
- Ensure accuracy in customers billing files before monthly transmittal.
Requirements:
- Strong work ethic and team player
- Strong computer skills including a proficiency in Microsoft office products
- Strong attention to detail and accuracy
Partner Communication’s office hours are Monday through Friday 8:00 am to 4:30 pm. This is a full time position with benefits including: Health, Dental, Vision Insurance, paid vacation, paid sick leave and paid
Holidays. Compensation is based on an hourly wage and is competitively based on experience. Please send resume to Attn: Manager, P.O. Box 8, Gilman, Iowa 50106.
Telephone · High Speed Internet
Job Type: Full-time
Pay: $32,000.00 - $38,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Gilman, IA 50106 (Required)
Ability to Relocate:
- Gilman, IA 50106: Relocate before starting work (Required)
Work Location: In person
Salary : $32,000 - $38,000