Quality Assurance Manager

Partners a tasteful choice company

We are a family-owned company and we have a family-owned vibe. Many of our employees have been with us for several years, many over a decade. We understand that work is important, but family and your well-being come first.

Position Summary

As a team leader at Partners we expect that you will do the following:

• Lead and collaborate with cross functional teams
• Model Partners core value of respect and a culture safety and quality first
• Build a standard of accountability and performance
• Focus on quality and continuous improvement
• Master of root cause analysis and an expert at CAPA documentation

The QA Manager owns food safety and quality related functions. Perform systems evaluations, including assessments of food safety, quality controls and regulatory compliance as well as review of the department’s policies and procedures. The goal is to ensure a "best in class" food safety and quality infrastructure with continuous improvement. The position reports to the plant manager.

Responsibilities

• Responsible for 20 person team with 14 direct reports. Manage compliance, sanitation and quality control teams for all shifts in 24/5 operating facility.
• Maintain quality assurance systems, develop sanitation, compliance including training, personnel development, procedures, and tracking of nonconformance quality control incidents and product defects.
• Lead audit readiness and continuous improvement processes to achieve excellence in quality system evaluations, including maintaining certification in Kosher, GFSI, Organic, Non-GMO, FSMA, BRCGS Gluten Free.
• Responsible for food safety system, ensure regulatory compliance and corrective actions are complete.
• The contact person representing the company in 3rd party audits, USDA, FDA, inspectors, regulatory bodies, customers and suppliers.
• Point of contact for contracted services such as pest control, third-party testing, auditing bodies, Uniforms, and chemical suppliers.
• Support development and launch of new products, by ensuring supplier approval, and ingredient assessments are aligned with Sales, R&D and supply chain.
• Perform new equipment and new ingredient risk assessment and ensure validation as required. (Allergens, Cleaning, CCPs, new equipment.)
• Ensure Good Manufacturing Practices are upheld and maintained.

Skills and Experience

• Leading and developing people, giving, feedback and direction.
• Internal auditing for food safety and compliance.
• Root cause analysis and corrective action procedures.
• Customer complaint and quality incident statistical analysis and reporting,
• Writing and editing food safety and compliance policies.

Education, Experience and Certifications

• Strong people management skills.
• Bachelor’s degree in food science.
• BRC food audit: 3 years.
• Experience in Quality Management.
• 5 years of experience in food manufacturing preferred.

Ideal Candidate

• Excellent prioritization and organizational skills.
• Leadership, training, developing and supporting personnel by identifying skills and delegating responsibilities to team members, lead by example.
• Developing and reporting KPIs for continual improvement.
• Must have strong work ethic and willing to work weekends as necessary in order to compete all their tasks.

What we Offer:

• Competitive pay: $85,000-$115,000 per year
• 104 hours PTO
• Medical, Dental, and Vision available after required hours worked
• Retirement plan with employer match
• Employee education reimbursement
• Opportunity for growth and career advancement
• A clean, bright work environment with the sweet aroma of baked goods
• A diverse, multi-cultural team environment
• 10 observed holidays

Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment that is reflective of the communities we live in. We welcome and consider all applicants, regardless of race, religion, gender identity, sexual orientation, parental status, national origin, age, disability, political affiliation, military service, and/or other non-merit-based factors.