Demo

MCI - OUTPATIENT DIRECTOR

Partners for Quality
Pittsburgh, PA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Overview :

ORGANIZATION : Milestone Centers Inc.

DEPARTMENT : Outpatient Services

POSITION : Outpatient Director

STATUS : Full Time; 37.5 hours / week

SCHEDULE : 9 : 00 AM to 5 : 00 PM; Monday through Friday

LOCATION : Wilkinsburg

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.

Responsibilities :

The Outpatient Director is responsible to ensure the smooth and efficient operation of the outpatient treatment department, while maintaining high quality service within budgeted parameters.

  • Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity, and compassion.
  • Utilizes Sanctuary Models shared values, the Seven Commitments and tools to conduct daily tasks.
  • Manages daily operations of the outpatient unit, including productivity, case assignment, staff selection, training and evaluation, medical record monitoring and coverage.
  • Provides clinical supervision to multidisciplinary staff.
  • Conducts staff meetings and prepares written reports.
  • Maintain survey readiness and coordinate final survey preparations.
  • Monitor psychiatrists performance of duties and scheduling
  • Conduct and monitor quality assurance activities.
  • Lead program development.
  • Keeps outpatient department in compliance with all behavioral health and substance use disorder service regulations.
  • Respond to client complaints.
  • Review and analyze reports related to unit operations and create action plans to address opportunities for improvement.
  • Interface with other departments to ensure workflows and efficient provision of services.
  • Provide direct service to a limited caseload of clients.
  • Other duties as assigned by supervisor.

BENEFITS

  • Full Time employees enjoy a comprehensive benefits package :
  • Health, Dental and Vision Insurances
  • 1,200 cash payout option in lieu of Health Insurance coverage
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 16 to 26 Paid Days Off / year
  • Wellness Days (2 per year)
  • Sick Time
  • 8 Paid Holidays
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Optional 401(k) with Employer match
  • WORK PERKS

  • Paid orientation and training
  • Free parking (select locations)
  • Employee Activities, Rewards and Recognition Programs
  • Comprehensive Employee Assistance Program
  • APPLY TO THIS POSITION

    Interested applicants can choose to apply in any of the following ways :

    Complete an employment application online

    Email resumes : Careers@PFQ.org

    Partners For Quality and its family of agencies are an equal opportunity employer

    Qualifications :

  • Masters degree in a human service field
  • Three (3) years of management experience
  • Pennsylvania licensure (LSW, LCSW, LPC, LMFT, PsyD)
  • Act 33 and Act 34 clearances and FBI background check
  • Valid PA Drivers license
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