TCL Housing Coordinator (Flexible NC Location)

• Annual incentive bonus plan
• Medical, dental, and vision insurance with low deductible/low cost health plan
• Generous vacation and sick time accrual
• 12 paid holidays
• State Retirement (pension plan)
• 401(k) Plan with employer match
• Company paid life and disability insurance
• Wellness Programs
• Public Service Loan Forgiveness Qualifying Employer

Primary Purpose of Position: This position is responsible for working with Transition to Community Living Initiative (TCLI) individuals and landlords after the individuals move into the community, to help the individual maintain housing.

Role and Responsibilities:

• Schedule annual Housing Quality Standard (HQS) inspections, , obtain the inspection and invoice, and upload the documentation in CLIVe and forward invoices to the finance department.
• Conduct income certification as required and upload documentation in the CLIVe system.
• Develop local housing options for TCLI individuals
• Serves as a back-up to complete background checks on all individuals in the transition process
• Serves as a back-up to communicate with DHHS Regional Housing Coordinator in reference to referrals for Targeted Units
• Enter Subsidy documentation in CLIVe
• Collaborates with providers about TCLI individuals and housing options
• Work with landlords on concerns and problems with TCLI individuals
• Work with landlords on risk mitigation
• Obtain and/or complete needed documentation when the individual moves from one apartment/house to another apartment/house while continuing to be a part of TCLI.
• Provide education and outreach to internal and external stakeholders, advocates, members, families and service providers in identifying, accessing and maintain affordable and supportive housing

Housing Pilot (if applicable):

• Provide monitoring around when available units come online through the state’s vacancy and referral platform. Enter subsidy and lease information. We will have a 90 day window prior to unit being completed to hold for TCL member-or the units will be given to non-TCL members. Work to ensure fully accessible units are held for TCL.
• Complete reasonable accommodation and monitor outcomes.
• Work with NCHFA on continued monitoring after a specified period.
• Completion of all training with DHHS, NC housing Finance, and TAC.
• Completion of tracking spreadsheets and DHHS reporting.
• Oversight identified Target Key units located across the catchment in 16 different new build apartment complexes with more to come next year.
• Building relationships with the new property managers as the apartments are finishing construction and available to rent. This will require community work.
• Networking with property managers and addressing tenancy related issues/crisis. Alert assigned Partners staff and participate in treatment teams as needed in efforts to preserve tenancy.

Knowledge, Skills and Abilities:

• Comprehensive knowledge of mental health, substance abuse, and developmental disability services
• Comprehensive knowledge of housing laws, regulations, and programs
• Comprehensive knowledge of NC laws, regulations, and programs impacting mentally ill, substance abusing and developmentally disabled youth and their families
• Comprehensive knowledge of member community resources in the assigned area
• Knowledge of cultural diversity and ability to create and maintain strong relationships with a variety of members, families, and stakeholders
• Computer software knowledge, usage and operational skills required to complete tasks
• Exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts and established processes
• Problem solving, negotiation and conflict resolution skills
• Ability to independently organize multiple tasks and priorities and to effectively complete reporting measures within assigned timeframes
• Ability to manage and uphold integrity and confidentiality of sensitive data

Education and Experience Required:

Bachelor’s degree in a human services field plus three (3) years of relevant experience working directly with individuals with SMI or SED; OR

Master’s degree in a human services field or licensure as a registered nurse (RN), plus one (1) year of relevant experience working directly with individuals with SMI or SED;

AND

Must be knowledgeable about resources, supports, services and opportunities required for safe community living for populations receiving in-reach and transition services, including LTSS, BH, therapeutic, and physical health services

Other requirements:

Must reside in North Carolina.

Must have ability to travel to perform the job duties

Education and Experience Preferred: N/A