What are the responsibilities and job description for the Patient Coordinator / Scheduler position at Partners Imaging Centers?
Patient Coordinator / Scheduler for busy Outpatient Center
Duties:
- Scheduling appointments with patients via phone and email and providing necessary instructions (training provided)
- Answering phone calls and responding to inquiries from patients
- Ability to look up and process patient insurance benefits
Updating patient records accurately.
- Resolving scheduling conflicts and addressing any issues or concerns that arise.
- Collaborating with other departments to ensure smooth operations and timely patient care.
- Maintaining confidentiality of patient information and adhering to HIPAA regulations.
Requirements:
- Previous scheduling experience in this position an advantage
- Previous experience with obtaining benefits required.
- Familiarity with radiology or medical terminology
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in computer systems and software, including scheduling software and electronic medical records (EMR). Partners uses Medics Premier EMR.
- Ability to maintain professionalism and composure in stressful situations.
This is long term position with benefits including health, dental, and vision insurance plan coverage with employer paid short and long term disability insurance. 401(k) with matching contribution up to 4%.
Training is provided. Opportunity for promotions exist for the right person. Modern, clean and friendly environment.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Appointment scheduling: 1 year (Required)
- Medical terminology: 1 year (Required)
- Insurance benefits: 1 year (Required)
Work Location: In person
Salary : $18 - $20