What are the responsibilities and job description for the Front Office Assistant position at Partners In Internal Medicine?
Job Overview
We are seeking a dedicated and organized Front Office Assistant to join our team. The ideal candidate will be responsible for providing exceptional administrative support in a medical office environment, with the majority of time being spent answering phones. This role requires a strong understanding of medical terminology and excellent patient service skills. The Front Office Assistant will play a vital role in ensuring the smooth operation of the front office, assisting both patients and staff with various administrative tasks.
Duties
- Greet and assist patients as they arrive at the office, ensuring a welcoming atmosphere.
- Verify health insurance and facilitate referrals as needed
- Manage patient appointments, including scheduling, confirming, and rescheduling as necessary.
- Maintain accurate patient records and care plans using electronic health records.
- Process medical collections and handle billing inquiries with professionalism.
- Communicate effectively with medical staff regarding patient needs and updates.
- Answer phone calls, respond to inquiries, and provide information about services offered.
- Ensure compliance with all relevant regulations and standards in medical administration.
Skills
- Proficiency in electronic health record systems such as Epic and eClinicalWorks is preferred.
- Strong understanding of medical terminology and to facilitate effective communication.
- Excellent typing skills for efficient data entry and documentation.
- Ability to handle medical collections with accuracy and sensitivity.
- Strong organizational skills with attention to detail to maintain accurate records.
- Exceptional interpersonal skills to provide outstanding patient service.
- Ability to work collaboratively within a team-oriented environment while managing multiple tasks effectively.
Join us in making a difference in our patients' lives by providing top-notch administrative support in our front office!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Internal Medicine
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17